Other messaging/paging services and applications are available, please review the Messaging/Paging Main page and/or the Enterprise vs. Personal Messaging/Paging Comparison for details.
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The Interpage Paging Database and Carrier Settings Scripts are utilized in conjunction with the Messaging and Paging Gateway to automatically direct pages to the appropriate paging carrier, as well as navigate a given carrier's paging terminal/gateway to aid in the timeliness and accuracy of a given message's/page's delivery.
Unlike SMS messaging, where each SMS message sent is "looked up" in a database of mobile phone numbers at a Short Messaging Service Center (SMSC), there exists no central database or repository for pagers, paging carriers, routing, or special connection or display settings, making it impossible to send, for example, an alpha message to a pager without knowing the underlying paging carrier. This problem is addressed by the Interpage Paging Database, which contains access and routing information for most natiowide and regional carriers in the US, and performs a lookup for a given pager to immediately route your messages to the proper paging service and destination pager.
The Paging Database provides Interpage Messaging and Paging customers with:
The database is automatically queried for most paging requests and, unless overridden by an explicit instruction, will modify pages to conform to a given destination paging system to facilitate delivery.
In addition to the database's general settings, Interpage's Messaging and Paging Gateway may be customized and configured on an individual customer basis to navigate voicemail or paging "trees", IVR, or "PIN"-based systems to notifiy non-traditional messaging devices or those which frequently cause problems for non-scriptable paging systems. For example, in cases where paging is accomplished via a corporate voicemail system, the gateway can be instructed to process pages by bypassing the voicemail component of a given user's mailbox and proceed directly to paging options, if such a provision is available. (The navigation and scripting rules of the database are also used by the Outvoice service to deposit messages in a similar manner.)
Although the Paging Database and Carrier Scripts are generally available to all messaging gateway customers and are transparently applied to pages sent via the Interpage Messaging and Paging Gateway (unless overridden on a case by case basis by the customer), some features of the database, such as TAP/IXO lookups, per-pagerID coding and confirmations, pagerID lookups/queries, and matching a pager's PIN/PagerID to the servicing carrier, are currently offered only for higher tiered accounts or those of a similar service class which can discriminate between natwionwide/regionwide carriers and local and/or non-alpha destinations.
Contacts
To receive additional information about Interpage's Messaging and Paging Services, please contact us via:
•Web-based Support/Inquiry Interface
•Telephone: +1 (650) 331-3900.
•Interpage Contacts Page
We will be happy to answer any questions you may have concerning our paging or other services
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Last modified 02/15/2025