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Interpage OutFax-Secure Service Overview


Interpage's OutFax-Secure Fax Integration Service is a secure, enterprise-grade method to securely send faxes to one or more fax destinations worldwide. OutFax-Secure is a specialized OutFax service variant optimized to handle scalable volumes of fax traffic, with single or multiple layers of encryption, using SSl/TLS, public/private keys, and other optional customized security methodologies. OutFax-Secure easily integrates with current fax/messaging applications, web platforms, corporate servers, and workstations/groups using secure e-mail, HTTPS, or alternate dedicated secure submission options, without requiring any special software or equipment. As with all OutFax products, detailed and machine-parsable confirmations messages are sent during the process of transmission to update and inform senders and/or automated applications as to the stauts of a given fax. As with the standard OutFax service, with numerous geographically separate data centers, the OutFax-Secure "send fax" service offers a flexible, redundant, and ultra-reliable fax transmission and distribution solution.

Additionally, OutFax-Secure offers an unmetered pricing variant, leveraging multiple data centers to facilitate an unlimited use OutFax option in the US and Canada with no per-minute fees. The FaxUnlimited Secure service provides for flat rate, unlimited faxing to United States and Canadian destinations for one fixed monthly rate with no per-use charges.


[ Back to Main | Overview | Features | OutFax Spec Sheet | Send a Test Fax | Signup Form | OutFax Trial | Configure Fax Act | OutFax Basic Service | Unlimited Faxing Service | Contact ]


Interpage Internet Secure/HIPAA-complaint Fax OutFax Service Overview Chart, depicting standard, secure (HIPAA-compliant), and Enhanced Security (greater security than HIPAA) fax transmissions modalities

OutFax-Secure Overview

Interpage's OutFax Secure provides for your Web site's or company's faxing needs without the need for expensive fax servers or the support that they require. Like the standard OutFax service, OutFax-Secure accepts simple email commands (SMTP) and/or URL-based form data which are then automatically converted to fax format and sent out within a matter of seconds. SSL-based submission may be used to encrypt all submissions if desired to provide for HIPAA compliance, and additional layers of security may also be added to provide for the specific security needs of a given faxing platform or service. OutFax-Secure employs a Unix/Linux-style command set which is intuitive and easy to integrate with existing web-servers, fax/print-servers, or other devices/applications requiring fax integration.

During the fax process, Interpage's server sends back parsable confirmation messages which alert you and/or your automated servers/billing systems as to the status of your fax and it's ultimate success or delivery failure. Accounting codes are also available, and may be passed to OutFax-Secure on a per-message/fax basis, to enable Quality Assurance, monitoring, and/or billing systems to track the progress of a given fax request and assign costs to individual users or accounts as needed.

OutFax-Secure is scalable, accommodates accounts with ad hoc, occassional use, to large-scale fax broadcast integration requiring time-to-deliver commitments, multiple sender failovers, and/or other specialized or customized fax applications. Regardless the size or volume of fax traffic, the OutFax-Secure service utilizes the same simple command structure as does the standard OutFax service and those of other Interpage broadcast and notification services (Messaging/Paging, Voice Notification/OutVoice, etc.), which can be easily integrated into any fax sending, boradcast, or notification requirement.

Interpage's OutFax-Secure service provides a secure, time saving and all-inclusive solution to secure Internet faxing and traditional content-dissemination needs which can be easily integrated into current Web-based services, Cloud-based, or any other Internet service or application.


OutFax-Secure Features

The OutFax-Secure service offers the following features:


  • Send faxes securely and with confidence - Economically and Instantly: OutFax-Secure rapidly processes faxes submitted to Interpage and within seconds of receipt validates, decrypts, and commences transmission of your fax.

  • HIPAA Compliance: OutFax-Secure provides end-to-end eencryption - no fax content is ever stored 'in the cloud' or resides on insecure, no Interpage-controlled servers. Faxes can also be deleted on a customer-determined interval (from instantly to 30 days) after they have been sent. All received material is processed within Interpage's network and on its servers, and no VoIP or other insecure fax transmission technologies are used to send faxes to their destinations.

  • Multiple Submission Methods: Secure submissions of your faxes, Web-content, or other data to be faxed may be accomplished via SSL/TLS, secure key encryption, or other customized secure methodologies as per the given application's/service's needs.

  • Flexible Command System: A dynamically configurable per-fax Unix/Linux-like command system allows customization of each individual fax, while macroscopic account-level options may be set via the a Web-based and/or Telnet-based interface. The OutFax Command syntax is similar to those of other Interpage notification services (Messaging/Paging Gateway, Outbound Call/Notification Gateway, etc.), all of which are easily integrated into an existing fax, broadcast, or notification regime.

  • Robust Confirmation Message System: All faxes receive both queue and successful send or failed send confirmation messages instantly. These messages may be redirected at the account level or on a per-fax basis, allowing confirmations to be sent to any e-mail address as needed for billing, quality assurance, confirmation, or debugging purposes.

  • Fast Turnaround: Most faxes sent through Interpage-Secure are transmitted only a few seconds after the fax request/submission is received.

  • Account Codes: Unique billing codes any text string may be included a per-fax basis to allow a unique per-fax code/data string to be passed back for billing purposes to assign costs to individual users/accounts, debugging, tracking, or any other need.

  • Custom Cover Sheets: OutFax-Secure customers may register/store their cover sheets with logo, corporate/service branding, or other information at no charge.

  • Comment Fields: Additional information may be dynamically (on a per fax nasis) included on cover sheets which introduce or clarify the content of the given fax.

  • Online Web and Telnet Configurable Options: allow for macroscopic configuration of the OutFax-Secure service, such as Station ID, retry intervals, font size, cover page use, transmission mode, delay times, and more.

  • Preview Faxes: OutFax-Secure customers may upload, preview, and store faxes via the OutFax preview portal prior to transmitting them to one or more fax (or email) destinations.

  • Multiple Supported Document Formats: Supported fax documents include DOC/Word, Microsoft Excel .XLS, PostScript, RTF, TIFF, PDF, G3 ASCII, HTML (as well as URLsto render), GZipped and UUencoded versions of the above, and text files.

  • Web-Page/URL Faxing: URL/HTML submission facilitates the retrieval and faxing of a given URL or web site (such as http://www.interpage.net), and/or via the HTML content of an e-mail message, and have the given page/content instantly faxed to one or more locations worldwide.

  • Japanese and other double-byte/soft fonts: OutFax Secure supports Japanese and other soft-fonts integrated into both PostScript and DOC files.

  • Group Lists: Customers can create multiple lists of fax recipients who will receive a fax when one is sent to the group, and have each individual recipient's name appear on a cover sheet (if used).

  • Real Time Status Confirmations: View a detailed summary of faxes as they are received, processed, and transmitted - Fax traffic and status are shown in real time, and provide an overview of queued, successful, failed, or held faxes.

  • Customized Confirmation Messages: Confirmations can be customized to make them more parsable by a given automated billing/accounting platform or system, and/or and to provide end customers with company-branded, real-time information as to the status and delivery of their faxes.


  • Costs

    OutFax Secure is available for all Tier III metered accounts and above, as well as all FaxUnlimited unlimited/unmetered OutFax accounts.

    Customized Secure plans are also available to meet the specific security needs of a given enterpise, organization, or application; please contact Interpage for details.

    Additional high-volume and other rateplans, as well as rates outside the US/Canada and to International locations are detailed on the Current Rateplan/Rate plan.

    Demonstration / Free-Trial accounts are available for 7-day evaluation periods; please contact Interpage at +1 (510) 315-2750 for details, or complete the OutFax Trial Activation Form.

    Certain limitations may apply; please review Interpage's Policies for additional information.



    Contacts

    To receive additional information about Interpage's Secure Fax Services, please contact us via:


    Web-based Support/Inquiry Interface

    Telephone: +1 (650) 331-3900

    Interpage Contacts Page

    We will be happy to answer any questions you may have concerning our fax or other services!


    Last modified 04/26/2016

     

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