An Updated List of
Locations, Places, Areas, and Roads where AT&T Wireless Drops or
Disconnects Calls and Regularly Experiences Poor Coverage and Service
Last Update: 06/04/2024
This list is intended to provide a
consolidated state-by-state reference to a series of posts, messages, and
other observations as to dropped calls, disconnects/poor handoffs,
uplink/downlink muting, and poor service and coverage issues on the AT&T
Wireless network in the US.
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General:
This list strives to provide a detailed and accurate list of AT&T drops,
disconnects, or other service/quality related issues on the AT&T Wireless
GSM network in the United States.
Update August 19th,
2021:IMBECILES! AT&T Wireless are just
utter, moronic, imbeciles! Why?:
We have a number of prepaid accounts on 3G phones, which mainly sit in
our cars so that in case we need to call AAA or some emergency happens on
the road, we know for sure there is a -working- phone in the car.
So what do the geniuses at AT&T Wireless do? They turned the
phones off for outgoing calls to force us to call them so they
can tell us they are turning off the 3G network in January 2022
(if you believe that date/time-frame; Verizon said the same thing and they
kept pushing it back as well, likely in part due to the epidemic).
So of course when we need the phone, it desn't work, and you have to wait
for 90 minutes, broken down on the side of the road, to
speak to someone who will tell you that your phone isn't working - get
this - "to improve your reliability"! Hey, idiots at AT&T, how about just
keep the phone, you know, like working to help with the
reliability, eh?
We know from experience that other carriers, like Verizon, are often
heavy-handed in their network/equipment upgrades (less so lately with
Verizon due to the pandemic), but they NEVER pull this utter idiocy of
turning off outgoing calls to force you to speak to them! Are the cheap
morons at AT&T Wireless just trying to save a stamp to give you notice by
mail? Or, like, well, maybe since it's a -phone- to, umm, sort of like
call you to tell you? (But with all the offshore people
they use these days, nice as they may be, it is often very hard to
understand what they are saying, and more importantly, AT&T doesn't seem
to train them too well, nor furnish them with the necessary (online)
tools to resolve anything but the most simple of customer issues.)
At the very least we expect compensation for the lines we have with them
which were unable to make calls, and it may very well be that the
turning off of outgoing calls, for fully-paid customers in good
standing is a violation of Federal administrative rules, and/or
Federal and State law, so if there are any class-action law firms out
there who are interested in finding aggrieved plaintiffs, feel free to
contact us!
Administratively, we'll be filing a complaint with the FCC about this, and
we'd suggest anyone else who has been affected by this moronic policy to
do so by phone at (888) 225-5322, or online at: consumercomplaints.fcc.gov.
October, 2021 update: The same thing happened two more times, roughly two weeks apart - AT&T Wireless prevented calls from going out on multiple phones until one would speak to their prepaid customer service, who would again tell you that the 3G
service was being discontinued in Feb, 2022. So even though a given customer has had their phone blocked by AT&T Wireless, and has then been informed about the 3G shutdown months away, AT&T continues, roughly every two weeks, to turn off the same
customer's phone. So what could the point of this be? Are they actively trying to shed customers? Or upselling data service with the new phones they are handing out, ostensibly for free?
Now, back to the regular discussion of AT&T Wireless, written more or
less before they became so idiotic and impossible to deal with! (It really
shouldn't take 90 minutes to get a hold of someone at 8PM at night...to
turn on accounts in good standing and all paid up... which should never have
been turned off to begin with...):
AT&T Wireless, like Verizon, is composed on many older/legacy cellular
carriers, such as (Cingular (for a while internally referred to as "AT&T
orange"), AT&T Wireless (the 1990's PCS incarnation which was first of
offern unlimited airtime and long-distance, or "AT&T blue"), Southwestern
Bell Cellular, BellSouth Mobile Services, Pac*Tel Mobile Services, and
many A-side "Cellular One" properties, generally in more rural areas), and
the disparity of the various provenances between its formative carriers
still shows vis a vis drops, disconnects, call-quality issues, and other
problems, often times between the historic market boundries of the
formerly separate carriers (but by no means to the same extent as similar
boundy problems continue to manifest themselves with Verizon Wireless and the resultant drops on their network).
Additionally, we're not sure if this a function of the GSM protocol which
AT&T Wireless employs (unlikely, since in Europe, which was mainly GSM,
this wasn't a problem) or just a result of poor engineering, but there are
many, many places where Verizon (which uses the CDMA protocol) doesn't
drop, but where AT&T, after over 30 years of providing cellular service
(first analog, then digital), still can't seem to remedy and where calls
continue to drop. As both Verizon and AT&T Wireless in many cases were the
two initial carriers in many markets (an "A"/non-wireline or landline
carrier, and a "B"/wireline (local telco) carrier), and both were given
the highly valued 800MHz frequencies (which penetrate buildings and work
well in topographically challenging areas, like hills, valleys, etc.), it
seems odd that AT&T Wireless should suffer proportionally greater
number of drops - and drops in rather obvious areas (such as major roads
and large cities) with their 800MHz segment of spectrum than other
smaller carriers (such as Sprint
and T-Mobile), who have
generally a portfolio of less desireable frequencies and significantly
smaller coverage footprints.
As an aside (and as evidence that we are agnostic as to protocol which a
carrier uses, CDMA, GSM, or otherwise), we generally like the GSM
protocol as it seems to offer to closest approximation to analog
cellular or traditional (POTS) landline service without the "electronic",
"mechanized" sounding distortion found with many other digital cellular
protocols (such as Verizon and Sprint's CDMA), and suffers the least
amount of latency (the time delay from when you speak into a digital
cellular phone to when you are heard on the other end; if two cell phones
are involved or a VoIP phone is involved then the delay can be much
longer; see the digital cellular
latency page for details).
We find any delay or distortion of digital (cellular) telephony to be
distractive, annoying, and not at all conducive to normal conversation
that one would expect on a traditional landline (or analog cellular)
phone. Thus, there is a distinct preference for GSM over CDMA, TDMA, iDEN
and other digital protocols as it seems to be the least affected
by these issues. (To test this, call from a traditional landline phone to
a GSM-based cellphone, such as AT&T Wireless or T-Mobile, and note the
delay. Then place the same call to a CDMA-based cellphone, such as
Verizon or Sprint, and note that delay, which in almost all cases will be
longer. If multiple cellphones are in use, the delays increase accordingly.)
In any event, digital cellular protocols nonwithstanding (the closer to a
landline-sounding, no-latency call, the better), despite what AT&T boasts
(boasted? see the next paragraph) on countless billboards as to their
having the "Fewest Dropped Calls" in a given market, as we noted above, we
tend to find that as compared to Verizon (which has it's share of
problems; see the Verizon
Dropped Call List and the Verizon Express Network Data Drops
List), AT&T has a significantly greater number of dropped,
distorted, muted, or otherwise problematic call locations/areas, those of
which we have detected and tested are summarized below.
In fact, in 2007, after spending large sums of money proudly proclaiming
the "fewest dropped calls", taken from what appears to have been a cherry-picked
report from a company called "Telephia" (which reportedly drives
around in trucks measuring coverage but won't further discuss its
methodologies), AT&T Wireless quietly changed its advertising slogan to
"More bars in more places". Even if that were the case, eg, that AT&T's
signal is stronger in more places than its competitors (which our results
indicate quite the opposite in many cases!), what that has to do with
actual coverage quality is questionable - an AT&T Wireless
customer can get a "5-bar" reading on their phone but still experience so
much circuit congestion that calls don't go through or drop when they need
to hand off from tower to tower! Even now in late 2015, AT&T Wireless
still has many, many more drops and problem areas in our combined
experiences, and it's surprising that very little has been done in more
than 8 years since the "fewest dropped call" promotion was vicerally
challenged and removed. (The claim was clearly and obviously not true
based on our rather extensive use and those who wrote/write in that it
seemed a preposterous and ludicrous boast; it's almost as if AT&T had
spent a billion dollars advertising "The sky is GREEN!" when anyone could
have just looked up and seen it was as blue as ever... While in 2019 this
unfortunately seems acceptable public relations hype to the intellectually
lazy, we prefer objective, evidence-based, factual appraisals, and while
AT&T Wireless has in fact improved coverage since the "fewest
dropped calls" campaign in 2007, and Verizon has (unfortunately) been
suffering an increasing number of drops in previously drop-free areas,
there are still significantly more drops on ATT - especially in suburban
and exurban areas - than with Verizon.)
Thus, the following list is a series of drops and service problems on
AT&T Wireless which we personally experienced and verified. See the
disclaimer below for all the caveats, etc., but we suspect that at least
in the areas covered, the list is a generally accurate representation of
problem areas and drops on AT&T's wireless network.
(Note: More attentive readers may also note that despite the significant
number of drops which are experienced on AT&T's network, the Verizon Dropped Call List
(Voice) may at times have more drops listed than those listed
here on the ATT dropped call list - in fact, as of late 2015 there are
about 1/3 more drops on the Verizon dropped call list than the AT&T list.
Isn't this somewhat contradictory? Well, no, since we find Verizon by far
to be the most "drop-free" network (it has its fair share of problems to
be sure, but by far Verizon Wireless offers the best coverage and
fewest drops in the areas where we've tested/use them), and as a result we
use them to a significantly greater extent than AT&T, Sprint or T-Mobile,
so the areas covered on the Verizon list are generally far greater than
those of the other lists, hence the greater number of drops there. (In the
same way that someone who drives 1 million miles a year may have
more accidents than someone who drives 10 miles a year, but the
million mile driver can be a safer driver than the 10 mile a year one -
the million mile driver's accident/miles driven ratio is likely a
lot lower than the 10 mile a year motorist.))
Criteria:
The criteria for a drop being "worthy" :) of getting posted are:
- Drop occurs at least 3 times traveling in the same direction (i.e.,
Eastbound on a given road)
- Drops occur over a period of more than a month, e.g., if a drop or
difficulty is detected on 05/01/2005 it still needs to drop or evidence
the given difficulty on 06/01/2005 in order to be posted.
- Drops are moving drops in areas of strong coverage,
i.e., these aren't "I can't get coverage when I sit in my living room
corner" situations, but areas where there is otherwise good coverage and
the phone just for no apparent reason drops. (This doesn't just pertain
to motorists and roads; we also list AT&T Wireless call drops on Amtrak and
commuter rail services, parks, and other areas without vehicular
traffic, etc.)
- Drops are in areas of otherwise good coverage, e.g.,
the drops listed are not in regional areas where AT&T has no coverage.
Thus, there are no posts saying "My AT&T Wireless call dropped on I-91
crossing the MA/VT line" since AT&T doesn't cover there, yet.
Please feel free to submit your drop/reset experiences with Verizon which
meet the above guidelines so that we can provide a more comprehensive
list. Contact information for this list is
provided at the end of this page.
Additionally, if you feel that an item is incorrect, please let us know
the specifics of your experiences in the given area so we can test it and
modify the list accordingly.
Thanks!
Disclaimer/Note: The authors have
nothing to do with AT&T Wireless other than using a few of their phones
and/or data products as paying subscribers. While we will try to
keep these lists current, you should test them out for yourself and not
use this as a dispositive and authoritative source of information as to
AT&T's cellular service (or lack thereof). In other words, these are just
our and/or other's observations -- we try to be accurate, but we make no
representations other than what we have observed (and if others notice we
are wrong about a given drop or cellular/data service difficulty, please
mail us so we can test the drop and modify the list accordingly.)
Ordering Note: Lists are alphabetically organized, first by state
and then by counties within states. In some cases, large Metropolitan
areas which span a multiple set of counties, states or boundaries are
listed as separate entities (such as New York City).
Certain subway systems (such as DC Metro) are organized by line and are
considered subcategories within the primary city in which they
are contained.
AT&T Wireless Dropped Call List by State
California
Alameda County, Hayward: While transitioning from southbound I-880 to
CA-92, AT&T Wireless calls drop upon arrival at the toll plaza for the San
Mateo Bridge. Last occurred on 01/19/2007.
Los Angeles County, Los Angeles/Hollywood: ATT Wireless calls drop
just off of US-101/Ventura Freeway heading off the SB Barnham exit (near
the In and Out). Drops occur more often during periods of traffic
congestion and are much less prevalent at night with relatively light
traffic, and thus it does not seem to be an engineering issue.
Additionally, Verizon doesn't seem to experience any drops in the same
area, regardless of the time of day/traffic conditions in the area. Last
observed: 11/16/2015
Los Angeles County, Los Angeles/Hollywood: AT&T Wireless calls drop
near the JCT (intersection) of Mulholland Drive and Las Alturas Street,
generally heading up/down the hill from Las Alturas slighlty north/above
the end of Las Alturas at Mulholland. This ATT drop has been evident
nearly forever - way before AT&T Wireless took over, going back to when
LA Cellular operated the A-license in the Los Angeles Market. Last
observed: 05/10/2016
Los Angeles County, Los Angeles/Inglewood: AT&T Wirless calls drop at
the JCT of San Diego Freeway/I-405 and Century Blvd. generally within a
mile of the intersection (on either the north or south side). Calls will
begin to sound attenuated and will drop within a mile of either direction
of the intersection. Most recent instance occurred on 03/11/2007.
Riverside County, Riverside: ATT calls regularly drop while
traveling either north or south on Washington St. at the corner of
Saddleback Rd. Most recent instance noted on 10/29/2008.
Connecticut
...or click here for
additional details.
Fairfield County, Brookfield: Drops occur at the JCT of CT-125 and
CT-133. Most recent instance occurred on 09/09/2010.
Fairfield County, Greenwich: ATT Wireless drops calls on the Merritt
Parkway/CT-15 at Exit 29 in Greenwich. Initial drop occurred on
02/02/2005. Most recently occurred on 01/07/2007. As of 10/31/2008, this
drop appears to be fixed, as does an entire stretch from just south of
Exit 22 for Mamaroneck Rd. in New York on the Hutchinson River Parkway
continuously into the state of Connecticut and then up to (at least) Mile
Marker 22/Exit 49 in the Fairfield/Trumbull area. Should continued drive
tests indicate that these drops have been permanently resolved, this drop
will be moved to the Corrected Items section of this list. As of Nov 2015,
the southbound drop still occurs, with the typical slow drop starting with
attenuation near the old Greenwich toll plaza, and by the time the
southbound service station is reached, the call is inaudible and drops
crossing the CT/NY border in NY state.) January 2017 update: AT&T Wireless
calls still drop on The Merritt/Hutchinson River Parkway
southbound at the CT/NY state line (between Exit 27 in Ct and Exit 29 in
NY), while northbound calls hold and do not drop as per the above. As
noted above, this have been going since since AT&T was "Metro One"
(NYC/00025) and CT was "Metro Mobile" (CT/00119) since the late 1980's.
Nice to see AT&T Wireless is so on top of things that after 30 years they
still can't remedy the southbound drop, but knowing AT&TWS, they think we
should all just be quiet and be thankful that northbound calls no longer
drops and be happy with that! Most recent instance occurred: 01/15/2017.
Fairfield County, Greenwich: ATT drops occur while driving on the
Connecticut Turnpike/I-95 at Exit 3 (Arch St), more typically in the
northbound direction. Most recent instance occurred on 12/15/2009.
Fairfield County, New Canaan: ATT drops occur while driving on CT-123
approximately one mile north of the JCT with CT-106. Most recent instance
occurred on 02/28/2016.
Fairfield County, Sandy Hook: AT&T Wireless calls drop or "mute out"
(either the uplink or downlink or both parties can not hear the other)
along I-84 from mile market 13.5 to Exit 10/Church Hill Rd (mile marker
11). Most recent instance occurred on 11/23/2015.
Fairfield County, Shelton: AT&T Wireless drops calls on CT-8 between
Exit 14 and Exit 13 as CT-8 crosses over the Naugatuck River, calls mute
out and then drop. Most recent instance occurred on 05/09/2010.
Fairfield County, Stamford: AT&T Wireless calls drop on the Merritt
Parkway at the JCT with CT-137/High Ridge Road. A new drop which appears
to have started around the time that AT&T introduced LTE. Most recent
instance occurred on 08/26/2020.
Fairfield County, Westport: AT&T Wireless drops occur on I-95 between
Exits 17 and 18 (which is the Sherwood Island Beach Access Road). Most
recent drop instance instance occurred on 01/12/2007. More recently, it
has been observed that instances of severe muting and distortion occur
here. While no drop occurred, the muting and distortion were so bad that
the call had to be abandoned. Most recent muting/distortion instance
occurred on 06/14/2009.
Hartford County, Bloomfield: AT&T Wireless call drops occur on CT-218
just north of the JCT of CT-218 and CT-185. Most recent instance occurred
on 02/23/2010.
Hartford County, Bristol: AT&T Wireless drops occur on I-84 at the
JCT of CT-72. Last occurred on 03/24/2006.
Hartford County, Enfield: Calls placed on AT&T Wireless attenuate to
the point where barely anything can be heard while driving on I-91 in the
vicinity of Exit 47 in Enfield. Call occasionally they drop while other
times the connection holds, but it is generally an area of poor coverage.
Most recent instance occurred on 04/13/2010.
Hartford County, Glastonbury: When traveling south on CT-17, the area
near JCT CT-66 to CT-151 to CT-149 to CT-82 has such poor coverage that a
given call cannot be maintained for any significant period of time.
Similar drops occur when using Nextel, but Verizon is generally better
(but it too needs work there). Most recent instance occurred on 03/20/2006.
Hartford County, Hartford: Calls drop just north of Hartford on I-91
and slightly south of exit 35 (which is the JCT of I-91 and I-291) while
traveling north. Most recent instance occurred on 10/30/2006.
Hartford County, Southington: AT&T Wireless calls disconnect along
I-84 approximately 1 mile west of the JCT with Queen St/CT-10. Most
recent instance occurred on 02/28/2016.
Hartford County, Windsor: AT&T Wireless drops occur on I-91 at the
Bradley Airport connector (which is CT-20) at Mile Marker 48.2. Most
recent instance occurred on 05/13/2007.
Litchfield County, Bantam: AT&T Wireless disconnects and drops calls
at the JCT of US-202 and CT-341 (which comes from NY State and ends at the
JCT with US-202), due to poor coverage south of the US-202/CT-341
junction/intersection, and the poor ATTWS coverage continues southwards
along US-202 until the JCT with CT-41. There is effectively no useful
coverage between CT-341 in Bantam and CT-41 in northern New Milford. Most
recently observed: 08/22/2023
Litchfield County, Canaan: AT&T Wireless calls drop along CT-63 from
Goshen, traveling northwest towards Canaan. While coverage in Goshen is
acceptable, it begins to deteriorate heading uphill along CT-63 towards
Canaan (and US-7), and at the JCT of CT-43 has little to no coverage at
all. Coverage doesn't resume until nearly the end of CT-63, south of the
junction with US-7. Most recently observed: 08/22/2023.
Litchfield County, Cornwall: AT&T Wireless calls drop along CT-43,
just north of JCT CT-4, on the way up to CT-63 and Canaan, CT. While
service isn't great along CT-43 north of CT-4, most of the rest of CT-43
is drop-free (although with the poor coverage it's hard to actually
converse). Verizon Wireless drops in the same spot as well, while Sprint
and T-Mobile have no coverage at all in the area (typically, of course).
Most recently observed: 07/07/2019.
Litchfield County, Cornwall: AT&T drops calls along
CT-128/Sharon-Goshen Turnpike, at/near the JCT with CT-125 (which heads
south to JCT CT-4 in Cornwall). Verizon Wireless doesn't drop there, and,
of course, Sprint and T-Mobile have no coverage and are typically useless
there (or in any other semi-rural, hilly area, it seems). Most recently
observed: 07/07/2019.
Litchfield County, Cornwall: AT&T Wireless drops calls along CT-4 into
CT-43, past the JCT with CT-128, norteastwards along Cornwall Hollow
Rd/CT-43 the JCT with CT-63/Hollenbeck Road. There is barely any coverage
along the entire strecth of road, with both voice calls and data sessions
(the same thing with the 2023 switch to 4G/LTE) dropping multiple times
along the route, and AT&T Wireless's coverage being more or less useless
in the area. Most recently observed: 08/23/2023.
Litchfield County, Cornwall Bridge: AT&T Wireless drops calls along
US-7 at the JCT with CT-4. Calls initiated in Kent or even further north
at Kent Falls State Park will drop upon reaching CT-4, and southbound
calls on ATT which are initiated in Canaan will hold all the way down to
Cornwall Bridge/CT-4 and then drop at the stop sign where US-7 merges for
a short distance with CT-4. Most recently observed on: 09/04/2018
Litchfield County, Gaylordsville: AT&T Wireless coverage drops at the
NY/CT line along NY/CT-55, and doesn't resume for about three miles
heading east on CT-55 until the vicinity of the JCT with US-7, where
coverage resumes. Unlike Verizon, which
will hold at times with an external antenna (on cloudy days!),
AT&T Wireless calls voice will not hold even with the same external equipment, although data sessions will hold on cloudy days (where signal propogation is better) or with an external antenna. With the forced transition to 4G/5G LTE, where all voice conversation is data (Voice over IP) based, the distinction between voice and data is less meaningful, but even in 2024, AT&T Wireless voice calls will still drop just east of the NY/CT line along NY-55, while data sessions can be "coaxed" to old if one drives fast enough and positions the phone or data device so as to maximize signal reception. But it's still hit-and-miss, which in 2024 it shouldn't have to be... Most recent instance occurred on 04/10/2024.
Litchfield County, Kent: Drops occur just west of JCT of US-7 and
CT-341, between the Kent School (where coverage is OK) to just before
entering the state of New York. (The reverse is ture for calls
transiting between NY to CT.) Most recent instance occurred on 08/22/2023.
Litchfield County, Kent: AT&T Wireless calls suffer audio drop-outs
and/or complete drops on CT-341/Segar Mountain Road just east of US-7 in
downtown Kent, heading east up CT-341's steep hill. (The hill is so tall,
that when analog and later TDMA/digital cellular was still running, calls
placed heading east/"up" the hill would pick up the A-side Kingston/NY
system!). This series of drops along CT-341 became evident post 3G
shutdown in 2022, and seem to be part of an overall pattern of voice
traffic being "de-prioritized" inasmuch that when voice is forced over
LTE, there needs to be a good data connection, or the voice path just
drops for a few seconds, or entirely, depending on how long the lack of
data service lasts. Pre-LTE, that is, with just (non-LTE) circuit-switched
4G and earlier protocols (3G, 2G, and analog), AT&T Wireless (and the
previous owners of the A-side Litchfield 10111 market) didn't drop heading
east/"up" the CT-341 hill until coverage was lost at the apex; now, there
are audio drop-outs and drops all the way up. Most recent instance
occurred on 07/11/2023.
Litchfield County, Lakeville: Poor AT&T Wireless coverage along CT-41
north of JCT CT-112 up to US-44 in Lakeville. Heading northwards past the
Hotchkiss School, AT&T calls will drop heading downhill before reaching
US-44 is downtown Lakeville. (And of course Sprint and T-Mobile have no
coverage in the area, while Verizon Wireless has a similar drop in nearly
the same location just south of CT-41 hitting US-44.) Most recent instance
observed: 07/07/2019.
Litchfield County, Lime Rock/Salisbury: AT&T Wireless calls drop
along CT-112, and experience generally poor to no coverage from the
eastern JCT at US-7, to the CT-112's western terminus at the JCT of
US-44, just east of the CT/NY state line. First observed 07/20/2015, most
recent instance occurred on 07/07/2019.
Litchfield County, Litchfield: AT&T Wireless call drops/disconnects
occur on CT-341 approximately three or four miles west of US-202. Coverage
does not resume until the JCT of CT-341 and CT-45. First observed in late
2004, most recent instance occurred on 04/26/2016.
Litchfield County, New Milford: AT&T Wireless drops calls along US-7
in the vicinity of the Walmart and Stop&Shop along the west side of US-7,
most drops occuring between Dodd Rd and Cedar Knolls Rd along US-7. Most
recent instance occurred on 11/23/2015.
Litchfield County, Norfolk/East Canaan: AT&T Wireless call drops occur
along US-44, between the JCT with CT-272 in Norfolk, heading west uphill
over to East Canaan. Coverage degrades approaching the apex of US-44
between Norfolk and East Canaan, and doesn't maintain (eg, drops) heading
down/westward to East Canaan. Typical poor wireless coverage in Litchfield
County, but AT&T (and Verizon) are certainly better than Sprint and
T-Mobile, both of which have virtually no coverage in the area at all.
The top tier carriers (AT&T and Verizon) still need to make dramatic
improvements in the area, both of whom have significant areas of no
coverage and poor service, and yet even as of 2023 both seem to be making
very slow progress (if any) to correct. Most recently observerd:
08/22/2023
Litchfield County, Norfolk: AT&T drops calls along US-44, just east
of the JCT with CT-182. While data sessions will hold if driving fast
enough along US-44, voice calls (which these days are just data anyhow
using more or less SIP) will drop heading eather east or west along
US-44. Most recently observed: 08/27/2023
Litchfield County, Roxbury: Drops occur while traveling on CT-67
approximately two miles north of the JCT of CT-172 and approximately one
mile north of Woodbury town line. Calls initiated while on CT-67 at the
JCT of CT-172 will deteriorate while approaching the Woodbury town line.
They will subsequently drop altogether approximately a mile north of
there. Most recent instance occurred on 10/17/2007.
Litchfield County, Sharon: AT&T Wireless drops occur along CT-343,
from the NY/CT border, up the hill past Sharon Valley Rd and Sharon
Hospital, to the JCT with CT-41 (where CT-343 ends). Audio mutes out for
most of the segment, and data pings stop as well. This poor coverage also
continues further east on the same road, now CT-4 (east of JCT CT-41) /
Cornwall Bridge Road, to US-7, and even further east as CT-4/Furnace
Brook Road into Cornwall. Most recent instance occurred on 08/23/2023.
Litchfield County, Sharon: ATT Wireless calls drop and experience poor
coverage along CT-4/Cornwall Bridge Road, between US-7 (Cornwall Bridge)
and CT-41 (Sharon) in a number of locations, one being at the intersection
with Dunbar Road. There is little AT&T Wireless coverage between the CT-41
and US-7 segment endpoints, and calls initiated at each end drop
repeatedly traveling from one "side" of the CT-4 segment to the other.
Last observed: 08/23/2023.
Litchfield County, Sharon: ATT Wireless calls drop along CT-41,
halfway between the JCT with CT-112/Lime Rock Rd. (at the Hotchkiss
School) and the town of Sharon. ATT Wireless' coverage drops where CT-41
travels north-south along the crest of a ridge and has a 50 MPH zone,
perhaps 1/2 of a mile south of where the first southbound 50MPH sign
appears. This drop did not occur prior to the 3G retirement, and occurs on
4G/LTE connections. Last observed: 08/22/2023
Litchfield County, Litchfield/Warren: Drops occur on CT-341
approximately 1/2 of a mile west of US-202 (which is where CT-341 starts
its westward path towards Warren and Kent), passing. Coverage does not
resume until the "stinking farm" near the JCT of CT-341 and CT-45. Even in
2023, after the 4G/LTE migration, there is still no coverage for 4
or 5 milesalong CT-341! It's been over 35 years since cellular
service started - why can't this road be properly covered??? Most
recent instance occurred on 07/11/2023.
Middlesex County, Cromwell: Drops occur on CT-9 at Exit 21. Most
recent instance occurred on 09/07/2008.
Middlesex County, Haddam: While driving on CT-9, coverage begins to
drop approximately a mile and a half north of Exit 7 and will drop upon
arrival at Exit 7 going both northbound and southbound. Coming from the
south may be different, in that calls start degrading at Exit 7 and
subsequently drop a mile and a half north of it. Most recent instance
occurred on 08/24/2007.
Middlesex County, Middletown: AT&T Wireless drops occur at Exit 10 on
CT-9, which is the apex of a hill just before Exit 10. Most recent
instance occurred on 09/22/2015
Middlesex County, Middletown: AT&T Cellular drops occur on CT-9 while
traveling southbound directly at the traffic light with CT-66 (which is
under the Portland Bridge) on 08/04/2006. Most recent instance occurred on
01/07/2007.
Middlesex County, Old Saybrook: Drops occur at Exit 67 on I-95. Most
recent instance occurred on 09/07/2008.
Middlesex County, Old Saybrook: Drops occur on CT-9 at Mile Marker 1,
slightly north of the I-95 interchange. Calls tend to mute out and
subsequently drop. This is not to be confused with the I-95 drop that
occurs in the Old Saybrook area (see the drop immediately below). Most
recent instance occurred on 08/17/2008.
Middlesex County, Westbrook: Coverage problems arise while driving
approximately 70mph either northbound or southbound directions on I-95,
slightly west of Old Saybrook and about a mile and a half or two miles
north of Exit 65 near "F-troop" (CT troop F) and also near the JCT with
CT-153. While calls do not drop, audio dropouts so severe will occur in
this area that neither party can hear the other for a period of
approximately thirty seconds. Most recent instance occurred on 06/17/2007.
New Haven County, Beacon Falls: Drops occur while driving on CT-8
approximately one mile north of Exit 24. Most recent instance occurred on
02/27/2008.
New Haven County, Bethany: While driving on CT-8 in the vicinity of
Exit 28, AT&T Wireless calls become so distorted that nothing can be
heard. Most recent instance occurred on 06/28/2009.
New Haven County, Derby: Drops occur on CT-8 at Exit 15, which is
near a bridge. Most recent instance occurred on 06/29/2009.
New Haven County, Guilford: AT&T Wireless drops occur at Mile Marker
57 on I-95 between North Branford and Guilford. Most recent instance
occurred on 09/12/2010.
New Haven County, Guilford: AT&T Wireless drop occurs just west of
the JCT of I-95 and Goose Lane. Either the uplink (talking) or downlink
(listening) drops out frequently, or less frequently both stop at the
same time. This and the above drop (MM 57 on I-95) are part of a series
of drops, sound distortions, and mute issues in the general Guilford area
along I-95 with AT&T Wireless. Verizon and Sprint suffer no such issues,
while T-Mobile has not been sufficiently tested there but preliminary
results appear to indicate that TMO also suffers no such infirmities, so
it's a wonder why AT&T Wireless is so problematic in the area. Most
recent instance ocurred on: 10/25/2015.
New Haven County, Madison: Calls drop while driving on I-95 at the
Hammonasset connector. The drops happen at the "turtle", which is a piece
of rock which sticks out on the southbound side that has been painted
like a turtle. Most recent instance occurred on 05/09/2008.
New Haven County, Madison: Calls drop while driving on I-95 between
the JCT of I-95 and CT-79 and the JCT of I-95 and Hammonasset Connector
near the rest area. Most recent instance occurred on 05/09/2010.
New Haven County, Madison: Drops occur while driving on CT-79 at the
JCT of CT-148. Most recent instance occurred on 05/09/2008.
New Haven County, Prospect: Mute instances occur while travelling on
CT-8 at Exit 29. Most recent instance occurred on 01/25/2010.
New Haven County, Southbury: Coverage is very poor at Mile Marker
23.8 on I-84 approximately a mile west of the JCT of I-84 and CT-188.
I-84 goes up a hill and then comes back down. While heading east on I-84,
the connection begins degrading while driving up the west side of the
hill. The connection does not always drop but it does start degrading.
The connection is still bad while approaching the apex of the hill (which
is Mile Marker 23.8). Upon reaching Mile Marker 24.2 at the apex of the
hill, the connection is still bad. While descending from the apex of the
hill, the phone seems to "see" the next tower and coverage appears to be
normal upon reaching the JCT of I-84 and CT-188. So while the connection
does not always drop, it does become so useless that it may as well drop.
Most recent instance occurred on 03/06/2010.
New Haven County, Stratford: On CT-8 about one mile north of Exit 12
(which is Old Stratford Rd), the call does not drop but the audio mutes
out on both sides. Its an audio mute issue. The audio will eventually
come back in but for about 10 or 15 seconds, theres an audio mute. Most
recent instance occurred on 07/12/2005.
New Haven County, Waterbury: AT&T Wireless calls drop on I-84 at JCT
CT-8 a the "Mixmaster" interchange. Most recent instance occurred
11/23/2015.
New Haven County, Wallingford: AT&T Wireless calls drop on the
Merritt Parkway/Wilbur Cross/CT-15 slightly west/south of the JCT with
US-5. Most recent instance occurred on 03/07/2015.
New Haven County, Wallingford: AT&T Wireless drops occur on I-91 in
the general area of the Exit 13/(Secret) CT-702/Wharton Brook Connector.
(The Wharton Brook Connector is a freeway-design set of long ramps which
connect I-91 to US-5 in Wallingford, much like CT-68 does to the north,
but without traffic lights or cross streets. The Connector was to go to
the Merritt/Wilbur Cross/CT-15 Parkway, but was never completed, and
abruptly stops at US-5.) AT&T calls drop generally when passing over the
stack interchange for the connector in either direction (northbound or
southbound). Most recent instance occurred on: 04/20/2016.
New London County, Bozrah: At approximately Mile Marker 36 on CT-2,
drops occur a few miles before reaching Exit 23. Most recent instance
occurred on 08/17/2008.
Tolland County, Union: ATT Wireless drops occur while driving
eastbound on I-84 approaching Exit 74, south of Sturbridge, approx. 1 mile
south of the MA/CT state line. Most recent instance occurred on
03/11/2007.
Florida
Duval County, Jacksonville: AT&T Wireless drops occur at Mile Marker
249 on I-95. Last observed on 02/18/2006, reported 02/21/2006, no
disposition as of yet.
Maryland
Anne Arundel County, Annapolis: Drops occur while travelling on US-50
heading east from Washington between Mile Marker 14 and Mile Marker 16,
which is near Davidsonville Rd/MD-424, there is very poor coverage and
calls drop. Most recent instance occurred on 08/17/2010.
Anne Arundel County, Rose Haven: The majority of MD-261 near the
Chesapeake Bay from MD-2 is almost completely devoid of coverage on
almost all carriers, except for this one which in some areas there does
have coverage. Last tested on 06/16/2006.
Baltimore County, Avalon/Relay/Ellicott City: AT&T Wireless calls drop
and suffer from very poor coverge along River Rd. on the south side and
Geln Artney Rd. on the north side of the Patapsco River in the Patapsco
Valley State Park. Essentially, there is little to no coverage from Relay
(where the Thomas Viaduct of the B&O Railroad heads south to DC and the
old main line to Point of Rocks - one of the oldest rail lines still in
service in America, splits off along the Patapsco River to Ellicott City,
up to I-70, and then westward) to the western edge of the park heading
towards Ellicott City along a spearate section of River Road which follows
the Patapsco River westwards. Interestingly, the park lies directly under
I-95, and within a mile of I-195 and I-895, all of which have acdeptable
coverage with all major carriers. Why the park itself is not covered (the
lower elevation perhaps?) is unclear, but no carrier has acceptable level
of coverage in the park, and coverage only gets better heading west along
River road at the JCT with Thistle Rd. (which connects River Rd with
MD-144/Frederick Rd. at a higher elevation). Last observed: 05/18/2017.
Baltimore County, Baltimore: AT&T Wireless calls drop while driving on
I-70 at Mile Marker 89, approximately three miles west of the JCT of the
Baltimore Beltway. Most recent instance occurred on 09/19/2010.
Baltimore County, White Marsh: AT&T Wireless service often yields a
fast busy signal while traveling between Mile Markers 72 and 65 on I-95.
This is two miles north of the Baltimore Beltway (I-695). This has only
been witnessed occasionally and as of yet it cannot be consistently
reproduced, but it is a problem if one wants to place calls around there.
Last occurred on 06/28/2005.
Caroll County, Rocky Ridge: AT&T Wireless calls drop while driving on
MD-77 approximately one mile west of the JCT of MD-77 and MD-76, which is
approximately two miles west of the Monocacy River. Most recent instance
occurred on 12/06/2009.
Charles County, Glasva: Drops occur while driving on MD-234 as it
crosses over Allens Fresh Run, which is approximately a quarter of a mile
east of the JCT of MD-234 and Edgewater Rd. Most recent instance occurred
on 09/01/2010.
Charles County, Potomac Heights: AT&T Wireless calls drop at the JCT of
MD-225 and MD-224. Most recent instance occurred on 09/01/2010.
Charles County, St. Charles: Although AT&T Wireless calls drops don't
generally drop immediately, calls deteriorate to the point of being almost
inaudible and then drop approximately two miles west of Aurelia Rd.
on MD-6 at the JCT of MD-6 and Melody Acres Dr (upon reaching Melody Acres
Dr, AT&T Wireless and Nextel have both dropped and only Verizon Wireless
has coverage). Most recent instance occurred on 09/01/2010.
Charles County, White Plains: AT&T Wireless drops occur on US-301
between Mile Marker 18 and Mile Marker 19, approximately two or three
miles south of the JCT of US-301 and Pomfret Rd/Willetts Crossing
Rd/MD-227. Most recent instance occurred on 08/08/2010.
Frederick County, Catoctin State Park: Along MD-77, west of Thurmont, AT&T Wireless has numerous drops along MD-77, as the road traverses the hills of Catoctin State Park. Drops occur at the JCT with Catocting Hollow Road, near Cunningham Falls, and near the JCT of Pleasant Valley Road. Most recent instance occurred on 05/29/2024.
Frederick County, Myersville: I-70 Rest Area - Very poor ATT Wireless
coverage; calls frequently drop while walking around the grounds of the
rest area and inside the visitor center/maps area building. Frequently
calls are distorted to the extent that they become too attennuated to make
out what the party on the other end of the call is saying. Most recently
observed: 05/05/2015.
Harford County, Havre de Grace: ATT calls drop while driving on I-95
at Mile Marker 88, which is approximately a mile south of the Havre de
Grace bridge. Most recent instance occurred on 07/08/2010.
Howard County, Maryland House Rest Area, I-95: Coverage is very poor
at the rest area and either the uplink or the downlink suffers poor voice
quality so that callers and/or the called party cannot hear each other
well. Most recent instance occurred on 08/15/2010.
Montgomery County, Bethesda: No AT&T Wireless coverage in the
Bethesda Harris Teeter parking garage, nor in most of the store. Most
recent instance occurred on 01/20/2024.
Montgomery County, Burtonsville: ATT Wirless drops calls along
MD-198/Spencerville/Norebeck Rd., just west of the JCT/intersection with
Old Columbia Pike. (MD-198 (and MD-28) is not not just some small
road in a quiet section of eastern Montgomery County, but a heavily used
means to get from I-95 aqnd US-29 in eastern Montgomery to MD-355 and
I-270 in the western part of the county. This is how the Inter-County
Connector (ICC)/MD-200 should have been built, but due to the usual
build-nothing-anywhere-near-anyone mentality of the usual professional
opposition parties who make a living opposing everything, the ICC was
delayed for 30+ years, doesn't connect to US-50 or even the
Baltimore/Washington Parkway/MD-295, is heavily tolled (so no one uses
it), and heavily policed (so those who use it pay even more than the tolls
to use it). So instead of using a safer, high-speed, multi-lane divided
highway, drivers use Norebeck/MD-198/MD-28 as the most direct (and free)
way to traverse the county. The lack of the Rockville Facility connection
to the ICC makes it even harder for people to access the ICC, further
diminishing its utility.) Calls drop approximately 1 mile west of the Old
Columbia Pike intersection and have some difficulty heading east until
approximately 1 mile past the JCT with US-29. Most recent instance
occurred: 05/25/2016
Montgomery County, Gaithersburg: Calls initiated outside the DMV
office near the MARC rail station quickly deteriorate upon entering the
DMV office, although all other carriers do not seem to experience any
problem within the confines of the building. Most recent instance
occurred on 08/16/2007.
Montgomery County, Gaithersburg: Drops occur at the JCT of MD-355 and
MD-121. Most recent instance occurred on 08/12/2010.
Montgomery County, Glen Echo area: While crossing the American Legion
Bridge from Maryland to northern Virginia, calls initiated near the JCT
of the (Washington) Beltway and I-270 degrade in the Glen Echo area and
drop completely upon crossing into Virginia. Last occurred on 02/07/2007.
Montgomery County, Potomac: ATT Wireless calls drop while driving on
River Rd/MD-190 at the JCT of Newbridge Dr. Most recent instance occurred
on 11/30/2010.
Montgomery County, Silver Spring: Drops occur on the Capital Beltway
at the JCT with University Blvd/MD-193 at Mile Marker 32.3. Most recent
instance occurred on 12/30/2007.
Montgomery County, Spencerville: Drops occur along MD-198 in the
vicinity of Thompson Rd. Most recent instance occurred on 04/16/2008.
Prince George's County, Greenbelt: Calls drop while driving on the
Baltimore-Washington Parkway at the JCT with the Capital Beltway. Most
recent instance occurred on 01/16/2008.
Prince George's County, Greenbelt: Drops occur while driving on the
Capital Beltway near the JCT with the Baltimore-Washington Parkway/MD-295.
Most recent instance occurred on 09/26/2007.
Prince George's County, Oakview: Calls drop while traveling on the
Capital Beltway at Exit 28 (which is MD-650/New Hampshire Ave.). Most
recent instance occurred on 09/26/2007.
Prince George's County, Upper Marlboro: Drops occur on MD-4 at the
JCT with Fairhaven Rd. Most recent instance occurred on 09/26/2007.
Saint Mary's County, California: Coverage cuts/mutes on MD-235
starting from the JCT with MD-4 (while crossing over Solomon's Bridge)
and heading north and continuing to the JCT of MD-235 and US-301.
Although coverage does not drop entirely, there will be fifteen to twenty
seconds of silence. Most recent instance occurred on 08/10/2010.
Saint Mary's County, Leonardtown: On MD-5 at the JCT of MD-5 and St.
Andrews Church Rd, drops occur. Most recent instance occurred on 09/01/2010.
Washington County, Billmeyer Wildlife Management Area/Park: AT&T
Wireless calls drop along I-68 west of Exit 64/M. V. Smith Road NE,
between the exit (Mile Marker 64) and Mile Marker 65. Both AT&T Wireless
and US Cellular drop here (Sprint and T-Mobile have NO coverage here, and
Verizon customers roam on US Cellular -- effectively the calls of Verizon
customers roaming in the area will drop as well but it's not within
Verizon's control other than pressure US Cell to fix the issue). As both
carriers (US Cell and ATTWS) drop here, we really can't single out AT&T
Wireless for poor/weak/lacking coverage as we normally do, but it seems
like a problematic drop on a major Intersate which for 20 years has not
been remedied. Most recent instance occurred on 06/10/2016.
Washington County, Sideling Hill: AT&T Wireless calls drop along I-68
at the Sideling Hill Rest Area/Cut. The range of mountains which Sideling
Hill is part of serves as a cut-off point for many carriers: Sprint, AT&T,
and T-Mobile all drop at or just west of Sideling Hill or along the
descent heading west of I-68 after the Sideling Hill cut (where I-68 goes
through; intertestingly, the "old" I-68, US-40/National Pike, appears to
have taken a more southerly route in this area and has a hairpin turn to
the south of the current I-68 Sideling Cut). Note that Verizon isn't
listed here as they do not cover this area; instead, US Cellular does and
provides roaming for Verizon (and Sprint?) CDMA customers; US Cell does
not seem to drop at Sideling Hill and is the only carrier which seems able
to maintain the connection along I-68. Additionally, west of Sideling
Hill, T-Mobile and Sprint have no coverage until Cumberland, MD (if
that!), and thus T-Mobile customers will roam on AT&T for this segment of
I-68, while Sprint post-pay customers may be able to roam on US Cellular
as do Verizon customers. In any event, a predictable and fixable drop
along I-68 which for whatever reason ATTWS (or its predecessors in the
market) has/have been unable to remedy since the inception of cellular
service. Most recent instance occurred: 06/10/2016
Massachusetts
Berkshire County, Becket: ATT calls drop (4G/4G-LTE) along US-20,
heading west, just past the JCT with MA-8 in Becket, all the way uphill
until the "first" Masspike/I-90 underpass (US-20 heading west from Becket
passes under the Masspike many times on the way to Lee.) Coverage, even
in 2023, is very spotty and drops along US-20 when not in direct
line-of-sight with the Masspike, which offers much better coverage. This
hasn't changed in over 20 years, and in fact, with the use of LTE, has
gotten worse, and is another example of carriers sacrificing voice
quality and reliability to push all their traffic over data (non cricuit
switched) bandwidth. Most recent instance occurred on 07/11/2023.
Berkshire County, Egremont: AT&T Wireless calls (both voice and data)
drop along MA-23 just east of the NY/MA line, prior to the JCT with MA-41.
Until 2017, AT&T Wireless' coverage continued to experience poor service,
no service, or drops while driving eastward along MA-23 until the JCT with
US-7 in Great Barrington, however, in late 2017, it appears that coverage
along MA-23 is very good - in fact, much better than Verizon Wireless'
coverage along MA-23. Other than the drop from the "NY State Side" to the
"Mass Side" which occurs around MA-41, AT&T Wireless' coverage is very
good all the way to US-7, while Verizon has very poor coverage which
doesn't get better until US-7. (A similar drop occurs with Verizon, and is
detailed on the Verizon
Dropped Call List, T-Mobile and Sprint have no coverage in the area
and thus they can't have any "drops"). Most recent instance occurred on
09/09/2020.
Berkshire County, New Marlboro/Monterey/Great Barrington: AT&T
Wireless voice/data drops as part of a large gap in coverage along MA-57
from the eastern New Marlboro town line all the way through southern
Monterey (MA-23 goes through Monterey, while MA-57 runs roughly parallel
to the south) onwards to the western end of MA-57 at the junction with
MA-23 a few miles east of the MA-23(END)/US-7 Junction in Great
Barrington. Motorists familiar with the area will know that heading
westwards, this is approximately the area from where MA-57 is a potholed,
horrid road (even after repaving) with a 25 MPH zone, all the way past the
JCT with MA-183, and onwards to the end of MA-57 at MA-23. Effectively,
there is no coverage for about 15 miles on somewhat heavily traveled state
route, which is unsual for AT&T's voice service. (To be fair, no other
carrier - neither Verizon, Sprint, nor T-Mobile - covers the area either.)
This extensive lack of coverage along a major route may be problematic for
customers of OnStar and other similar built-in auto emergency services as
if they were to break down along this strech of road or suffer an
emergency they may be surprised to find they have no coverage at all!
(Intrewstingly, AT&T Wireless as of September 2020 does have through
coverage on MA-23, and is the only carrier which does. Verizon drops in
Monterey at/near the JCT with MA-57, and neither Sprint nor T-Mobile have
any coverage there.) Last observed: 10/12/2015
Berkshire County, New Marlborough / Sheffield: AT&T Wireless coverage
is very poor along Norfolk Road (a continuation in Mass of CT-272) between
the CT/MA state line and MA-57 (which is part of an even greater area of
poor/no coverage in southwestern Mass, see the drops along MA-57/MA-23,
above). Basically, there is poor to no coverage east of US-7 in Sheffield
for a large swath between the CT/MA border north to MA-23 in Montery, all
the way east to MA-8. The entire area of SW Mass has such poor coverage on
ALL carriers (AT&T, Verizon, and T-Mobile) that it's shocking (if not
potentially fraudulent) that they show coverage there on their maps!
Anyone traveling north of US-44 on CT-272 up to MA-57 and MA-23 should
expect to have no useful coverage on ANY carrier for most of the trip
after entering into Mass. Last observed: 08/23/2023.
Berkshire County, Savoy: At best scant coverage exists on MA-8A
between the JCT of MA-116 and continuing all the way to VT-9 in the state
of Vermont. Coverage remains scarce until slightly north of Coltrane and
just south of VT-9. Most recent instance occurred on 05/23/2010.
Berkshire County, Williamstown: ATT Wireless Calls drop along US-7,
just south of the Williamstown Line, at Mile Marker 44.9. Calls initiated
in Pittsfield, for example, will continue northwards along US-7 until
MM44.9, at which point they will drop. From the north, calls initiated at
Williams College or on MA-2, and which continue south along US-7 (or
MA-43 to US-7), will also drop at or slightly south of Mile Marker 44.9.
Most recent instance occurred on 08/30/2018.
Berkshire County, Williamstown: AT&T Wireless calls drop along US-7
just north of the the JCT with MA-43. Verizon drops in the same spot as
well, and of course Sprint and T-Mobile have no coverage at all there.
AT&T (and Verizon) coverage is quite good both north and south of the
drop, yet both still after 20 years can't seem to fix this. Most recent
instance occurred on 09/09/2020.
Franklin County, Whately: Drops occur while driving on I-91 at Mile
Marker 35, just north of Exit 24 (which is for US-5/MA-10). Most recent
instance 05/23/2010.
Hampden County, Westfield: AT&T Wireless drops occur along the
MassPike/I-90 at Mile Mark 37.8. Very little atennuation occurs (maybe
because everyone is properly driving at 90 MPH!) and calls suddenly drop
passing MM 37.8. Most recent instance: 08/22/2015
Middlesex County, Lexington/Bedford: Drops occur on I-95 in the
vicinity of the JCT with MA-4/MA-225. Most recent instance occurred on
11/28/2008.
Middlesex County, Medford: Drops occur while driving on I-93 in the
vicinity of MA-60 at Exit 32. Most recent instance occurred on 08/01/2012.
Middlesex County, Natick: Drops occur on the Massachusettes Turnpike
at the JCT of MA-9. Most recent instance occurred on 11/28/2008.
Norfolk County, Wellesley (Hills): AT&T Wireless drops occur on MA-9
just west of MA-128/I-95 at mile marker 124.8. This has always been a
problem for the "A" carrier -- Cell One/Boston's analog service and then
digital TDMA service also dropped there, and after 20 years it's amazing
that they have never corrected this!. (Verizon has no problem here and
suffers no drops, so it is possible to cover the area, it's just that
AT&T doesn't seem to do such a good job at it.) Most recent instance
occurred on 07/04/2015.
Worcester County, Auburn: Drops occur on I-90/Massachusettes Turnpike
in the vicinity of the JCT of I-395 and I-295. The drop occurs when the
Mass Pike "passes over" I-395/I-290 interchange. Most recent instance
occurred on 11/28/2008.
Worcester County, Charlton: Drops occur on the Mass Pike between Mile
Markers 91 and 88. Drops only seem to occur perhaps 80% of the time. Most
recent instance occurred on 03/11/2007.
New Jersey
Bergen County, Ft. Lee: Poor AT&T Wireless service in Ft. Lee in the
parking lot of the Food Emporium (A&P) Supermarket (ACME as of 2017).
Calls often do not complete and can not lock onto a tower/free signal,
perhaps due to interference froom signals across the river from upper
Manhattan bouncing off the the "TMC" building across the street. Very
difficult to receive or place calls at certain times of day in the
general, even outside of rush hour when the George Washington Bridge is
jammed packed with people waiting to pay their outrageous tolls or at
night when, despite all the money the Port Authority is extorting in toll
"revenue", they can't be bothered to leave a cash lane open on both levels
and the Palisades approach since they are too busy diverting to funds to
non-Port Authority projects (and yet they refuse to allow an independent
audit...one wonders why...), causing traffic back-ups late at night for
the privelege of paying $15 or whatever it is now to cross their t(r)oll
bridge. Most recent instance occurred on 04/02/2015.
Bergen County, Oakland: AT&T Wireless drops occur on I-287 at Mile
Marker 1.1 in the vicinity of Skyline Dr. Most recent instance occurred on
08/17/2009.
Middlesex County, New Brunswick: Drops occur on US-1 at Mile Marker
27 at the JCT of US-1 and NJ-18. Last instance of this drop occurred on
11/07/2006.
Middlesex County, Perth Amboy area: Drops occur while traveling north
on I-287 near the JCT with the New Jersey Turnpike. Drops also occur more
generally when hich is just a few miles north of JCT Garden State Parkway
and I-287. This is slightly south of Metropark. Last instance of this
drop occurred on 11/07/2006.
Passaic County, Patterson: AT&T Wireless calls drop on I-80, just west of the JCT with NJ-20. This had been a problem since the inception of cellular service (when it was analog), and continued after the digital conversion until about 2011 or so, when it was seemingly corrected. With the elimination of 3G and forcing all calls to 4G/LTE or 5G, it seems to have become a problem again. Calls begin to fade (ie, since everything is data under 4G/5G/LTE, data packets begin to drop) heading east along I-80 just before NJ-19 (the "western" leg of the planned, but never built, "Patterson Loop" highway, and will completely stop approaching NJ-20 (the "eastern" leg of the loop around Patterson), that is, complete, 100% packet loss. Continuing eastwards, someimes the packets come back about half a mile east of NJ-20, sometimes they just stop completely and the phone needs a reboot, but in either case, there is often a significant and appreciable audio (data, really) drop, more often than not late in the evening/early morning (is AT&T performing maintenance then? Testing? Odd signal propogation at night?). This drop still needs testing heading west on I-80, as well as driving along NJ-20 / NJ-19 to determine if it is a handoff problem along I-80, or a more macroscoptic issue with service in the general Patterson area. Last drop occurred on 03/17/2024.
Somerset County, Hillsborough Township: Along US-206/Bypass (one of
the few sections of the sorely needed Somerset Freeway to have
actually been built; for additional information click here; for maps of various proposals click
here), AT&T Wireless Calls (since it's 4G/LTE it's all data) drop near
the CTY-514 intersection. Voice calls will either drop completely or mute
out, and data sessions will stop and require re-establishment or
reconnection. Last drop occurred on 05/14/2023.
New York
New York City 5-Borough/Counties:
Bronx County - Bronx: AT&T Wireless coverage is so bad on the Bronx
River Parkway between 200th St and 220th St that calls can barely be made
there, and when a call will complete it will drop at/by the
Bronx/Weschester line as the BRP crosses over the New Haven RR/NY Central
interchange. Most recent instance occurred on 10/15/2015.
Bronx County - Bronx: Signal is very weak on the Bronx River Parkway
between Exit 8 and Exit 10, starting near Southern Blvd. This continues
past Exit 9 and up to Exit 10, where calls subsequently drop in the
vicinity of the Bronx Zoo. As calls cannot be placed or received, the
phone is effectively rendered useless. After Exit 10 comes the county
line for Westchester County. Please see the Westchester section of this
list (below) for adjoining drops on the Bronx River Parkway in
Westchester County. Most recent instance occurred on 10/03/2010.
Kings County, Brooklyn Heights: AT&T Wireless drops occur on Clark St.
while travelling between Herricks St. and Henry St. Most recent instance
occurred on 07/27/2009.
Kings County, Brooklyn Heights: Coverage is very poor at the JCT of
Pierrepont St and Willow St. Most recent instance occurred on 10/12/2010.
Kings County (Brookyln) - Williamsburg: AT&T Wireless voice calls and
data connections experience connection difficulties in the Williamsburg,
Brooklyn area, generally west of Bedford Street (the main north/south
street), from North 10th to South 2nd. All other carriers (Verizon,
Sprint, TMobile) suffer similar issues to a greater or lesser extent, and
it's suspected that the problem stems from interference with signals from
tall buildings immediately across the East River in Manhattan (similar to
some issues in Battery Park City (Manhattan) along the Hudson River
Promenade, where signals from Jersey City/Hoboken appear to compete with
signals from the Manhattan-side, affecting voice and data performance).
Essentially, when one is west of Bedford Street, data calls take a long
time to set up and have slow throughput, text messages are slow to arrive,
and voice calls are slow to set up outgoing and often miss incoming. It
doesn't appear to be a signal stregnth issue (phones show ample signal
stregnth), but more that a given phone or mobile device can't lock on a
signal/channel reliably. Most recent instance occurred on 06/02/2016.
New York County - Manhattan: AT&T Wireless calls drop on 57th St
between York Ave and 1st Ave. If one is actively moving, the connection
may or may not drop but if one is not mobile between York Ave and 1st Ave,
the call will drop. Most recent instance occurred on 03/26/2009.
New York County - Manhattan: AT&T Wireless calls drop within the 59th
Street/Lexington Ave IRT/BMT (4,5,6 / N,R) station while moving between
the upper level IRT local platforms and the lower level express platforms
via the BMT (N,R) middle mezzanine. Calls in progress on the
local (upper) IRT platforms will drop while walking down to the BMT (N,R)
tracks and from there to the IRT lower level express, but will not drop
via the escalators to the express (lower) level. Coverage just started in
the 59th/Lex station in November 2016, so perhaps some bugs in the system
still need to be worked out. Most recent instance occurred on 12/02/2016.
New York County - Manhattan: AT&T Wireless calls drop on Irving Place
while driving north or southbound between 14th St. and 15th St. Most
recent instance occurred on 06/28/2007.
New York County - Manhattan: AT&T Wireless calls initiated north of
East 67th St. while walking south on Lexington Ave will drop upon
reaching 67 St. Most recent instance occurred on 05/26/2008.
New York County - Manhattan: AT&T drops occur on 1st Ave while heading
north between 11th and 12th Streets. Calls which, after having been
initiated only a few blocks to the south (5th St., for example), are clear
and distortion-free rapidly degrade approaching 11th St., and will drop
between 12th and 13th Sts. Last observed: 07/01/2007.
New York County - Manhattan: ATT drops occur on 2nd Ave at 51st St.
Calls may or may not deteriorate but will drop unexpectedly while crossing
51st St. Most recent instance occurred on 01/12/2009.
New York County - Manhattan: AT&T drops occur on Park Ave. as the
street winds around the Met Life (Pan Am) building. Coverage is generally
good in the tunnel under Park Ave. directly south of the Met Life
building, but calls drop when traveling around the building itself. Most
recent instance occurred on 10/23/2006.
New York County - Manhattan: AT&T Wireless drops calls while walking
(yes, while walking!) along 6th Avenue at 54th Street (near the
NY Hilton). Calls attennuate heading northwards along 6th Avenue, and will
drop just north of 54th Street when heading northwards. This AT&T Wireless
drop was noted a few times in early 2016 on older phones, but more
recently confirmed on a recent model smartphone and thus this ATTWS drop
is apparently not a function of older equipment/limited frequency range
as if often suggested by AT&T Wireless customer service (and rarely a
correct analysis of a drop in any case). Most recent instance occurred on
05/18/2016.
New York County - Manhattan: Drops occur while walking eastbound on
68th St. Calls initiated before 3rd Ave and 68th St begin to degrade
while approaching 2nd Ave. While transitioning from 2nd Ave to 1st Ave,
calls drop for no reason. Most recent instance occurred on 07/03/2007.
New York County - Manhattan: While traveling west on 79th St. through
Central Park between Central Park East and Central Park West, calls drop
midway through the transverse. Last observed on 04/22/2010.
New York County - Manhattan: Drops occur on 79th St. between Madison
Ave. and Park Ave. The service seems to work fine at the intersection of
79th St. and Park Ave. However, the service does not seem to hand off
properly at 79th St. and Madison Ave when heading east. Most recent
instance occurred on 10/18/2009.
New York County - Manhattan: Calls which are initiated at the JCT of
Central Park West and 72nd St and maintained while walking south on
Central Park West will drop for no reason upon reaching the JCT of
Central Park West and 70th St. Most recent instance occurred on 10/21/2009.
Queens County - Fresh Meadows: AT&T Wireless drops occur on the Long
Island Expressway/I-495 at the JCT/crossover of Kissena Blvd. Most recent
instance occurred on 05/19/2010.
Queens County - Queens: While traveling on the Long Island Railroad in
eastern Queens County, AT&T Wireless calls drop in the vicinity of the
Douglaston station. Most recent instance occurred on 07/16/2015.
Queens County - Queens: While traveling west on the Long Island
Railroad (LIRR) from Woodside into Penn Station, the main line tracks
(ie, not the Port Washington tracks) go under a small tunnel/overpass,
which also facilitates the crossing of other rail tracks. While passing
through that small enclosure, GSM coverage frequently drops. However,
there is no tunnel to pass under while traveling on the eastbound side on
the main four tracks and thus calls do not drop there. This is in the
vicinity of Sunnyside Yards. Most recent instance occurred on 08/06/2007.
Queens County - Queens: Coverage is very poor on the Long Island
Railroad at the Port Washington branch between Murray Hill, Flushing Hill
and Shea Stadium. While coverage may work at any one spot while the
caller transits through the area, the connection will still drop a few
times. Most recent instance occurred on 07/27/2009.
Queens County - Queens: There is no coverage in terminal 9 at JFK
International Airport at the lower level/arrivals area inside of the
building in the vicinity of the baggage claim area. As this is a place
where cell phones are frequently used, and as all other carriers appear
to work quite well there, it is surprising that there is no adequate
coverage in the area at this point. Most recent instance occurred on
09/09/2005.
Queens County - Queens: Calls drop while driving west and
transitioning from the Long Island Expressway (I-495), passing under the
ramp for the LIE to enter I-278 West. Most recent instance occurred on
11/06/2007. Additionally, calls also drop heading west on I-495
underneath the I-278 overpass, the most recent instance of which occurred
on 09/07/2009.
Queens County - Queens: Drops occur while driving on the Cross Island
Parkway slightly east of the JCT with Trog's Neck Bridge/I-295 at the
overpass for the Bell Blvd interchange. Most recent instance 07/27/2009.
Queens County - Long Island City: AT&T Wireless calls drop on the 7IRT
(Flushing Line) at the 46th/Bliss station. Most recent instance occurred
on 08/30/2010.
Queens County - Queens: Mute instances occur on the 7IRT as it passes
over the JCT of Queens Blvd and 48th St. Most recent instance occurred on
06/16/2010.
Queens County - It seems some AT&T Wireless pre-paid phones (4G/LTE Capable) have no coverage on Amtrak and the Long Island Railroad under the East River tubes. Verzion Wireless does, and we recall that under GSM eventually AT&T Wireless did as well, but perhaps they no longer do? Most recent isntance occurred on 02/29/2024.
New York State Counties other than New York City:
Columbia County, Ancram: AT&T Wireless cellular drops occur while
driving on NY-82 at the JCT of NY-82 and CTY-7. Most recent instance
occurred on 08/08/2010.
Columbia County, Austerlitz: There is no AT&T Wireless coverage
between the JCT of NY-22/NY-203/CTY-5 (basically Austerlitz) heading north
along NY-22 for approximately four miles until the East Hills Rd, where
coverage from the Masspike starts. Most recent instance occurred on
09/26/2016.
Columbia County, Boston Corners: AT&T Wireless voice calls drop on
NY-22 at the Dutchess/Columbia County Line, near Mile Marker 102, and
(heading northward), remains wihout any appreciable coverage for 3 or 4
miles. NY-22 is the only major N/S road in the eastern section of these
counties in the Harlem Valley (since I-684 was never built that far north)
and the lack of coverage in the area is not only an inconvenience but a
potential safety issue for motorists driving on NY-22 in the area. Last
occurred: 08/07/2023
Columbia County, Claverack: AT&T Wireless drops occur at the overpass
for NY-23 over the Taconic State Parkway between NY-23 and Palmer Rd. The
display indicates no coverage exists. Most recent instance occurred on
08/08/2010.
Columbia County, Copake: AT&T's coverage begins to degrade at the JCT
of NY-22 and CTY-7A, and heading northward drops completely at the JCT of
NY-22 and NY-71 in Green River. Coverage continues to be lacking from
Green River until approximately seven to eight miles north of the JCT with
NY-203 in Austerlitz, after which coverage begins to gradually bleed back
in. Most recent instance occurred on 07/06/2008.
Columbia County, Craryville: No coverage exists for about three miles
on either side of the JCT of NY-23 and CTY-7. Most recent instance
occurred on 05/23/2010.
Columbia County, Gallatin: AT&T drops occur while driving on NY-82 at
Half Circle Rd and the access road to Taghanak State Park, which is
approximately two miles north of the JCT of NY-82 and CTY-11. Most recent
instance occurred on 08/08/2010.
Columbia County, Gallatin: AT&T Wireless calls drop along CTY-7 at the
JCT with Tinker Hill Rd. at the Gallatin Town Hall. Heading westwards,
AT&T calls begin to detriorate around Ancram/JCT NY-82 (which has poor to
no AT&T coverage as well), and audio drop-outs are prevalent between
Ancram and Gallatin, before the complete drop near the Gallatin Town
hall/Tinker Hill Rd. AT&T Wireless coverage is generally poor in the in
the area from CTY-3/NY-22 in Boston Corners, west to Ancram, Gallatin, and
Silvernails, and only resumes (partially) near the Taconic State Parkway.
Most recent instance occurred: 10/08/2016.
Columbia County, Queechy: Traveling northward from the New York
Thruway/I-90 on NY-22, coverage begins to attenuate approximately one
mile south of the JCT of NY-22 and NY-295/Canaan Rd. At the actual
junction, calls drop completely and no service is available along NY-22
heading northwards until just south of the JCT of NY-22 and US-20 in New
Lebanon. Most recent instance occurred on 07/06/2008.
Columbia County, Silvernails: AT&T Wireless calls drop along the
Taconic State Parkway at JCT CTY-2(E)/CTY-50(W)/Jackson Corners Rd. In
fact, along CTY-2 near the Taconic on/off ramps (at a slightly lower
elevation than the Taconic), there is no AT&T Wireless coverage at all.
Most recent instance occurred on 10/02/2016.
Columbia County, Spencertown: No AT&T Wireless coverage exists between
the Taconic State Parkway all the way to NY-22 and up about four or five
miles past Austerlitz. However, coverage resumes in the vicinity of the
JCT of NY-203 and NY-22, which is approximately four miles east of
Austerlitz. Most recent instance occurred on 08/08/2010.
Columbia County: The connection drops on the Taconic State Parkway at
Mile Marker 70. It resumes upon reaching the rest area located at Mile
Marker 75.6 in the vicinity of Lake Taghkanic State Park. Most recent
instance occurred on 03/15/2009.
Dutchess County, Amenia (and Litchfield County, CT/Sharon): AT&T
Wireless calls drop or temporarily mute (lose audio) along NY-343, east of
JCT NY-22 in Amenia, near the the NY/CT line. Most recent instance
occurred on 08/10/2023.
Dutchess County, East Fishkill/Beekman: AT&T Wireless calls drop
along Beekman Rd, just east of the Taconic Parkway, when passing by St.
Dennis Church. This appears to be a new drop post 4G migration,
that is, it was never a problem before February 2022 when 3G service was
ended. Since AT&T's voice service is now packetized and IP-based, when
data packets fail, so does voice. And, when exiting the Taconic and
heading east on Beekman, there is about a 30 second period of packet loss
(no internet connectivity, or poor connectivity); this can be observed by
pinging a web site (such as Google, via the command 'ping 8.8.8.8') from
a smartphone's or tethered computer's command prompt. Since 4G/LTE voice
is packet-based, when the internet connections drop (no pings), so does
voice, and thus the voice drop along Beekman Road. Most recent instance
occurred on: 04/05/2023; as of 08/22/2023 it may have been
corrected and will need further testing.
Dutchess County, East Fishkill/Shenandoah: AT&T Wireless drops calls
on the Taconic State Parkway at Mile Marker 34 between Miller Hill
Rd./Shenandoah Rd. and Horton Hill Rd, approximately 3 miles south of the
JCT with I-84. T-Mobile also drops in the same location (its own network,
not roaming on ATTWS), while Verizon and Sprint (also on its own network,
not roaming on Verizon) appear often enough (50%+) to be able to maintain
calls in the area, albeit with some typical digital/CDMA audio
distortion/drop-out/loss. Most recent instance occurred on 05/19/2019.
Dutchess County, East Fishkill: Drops occur on the Taconic State
Parkway at Mile Marker 30.8. Most recent instance occurred on 09/20/2010.
Dutchess County, East Fishkill: Drops occur on the Taconic State
Parkway at Mile Marker 24. Most recent instance occurred on 09/20/2010.
Dutchess County, Fishkill: Drops occur when traveling either
northbound or southbound on US-9 approximately two miles south of the JCT
with Smithtown Rd. Most recent instance occurred on 10/04/2007.
Dutchess County, LaGrange: Drops occur on the Taconic State Parkway
approximately three or four miles north of James Baird State Park while
traveling in either direction. The area without coverage (and hence the
drops) extends from Mile Marker 49.9 and Mile Marker 50.9. Most recent
instance occurred on 03/08/2009.
Dutchess County, LaGrange: While driving on the Taconic State Parkway,
ATT Wireless calls suffer poor quality and tend to drop on the former
Dobson Cellular network within a one mile radius of the JCT with NY-82,
generally more a bit south of the exit. Verizon used to have similar
problems here but they were correct in late 2010, so it's unclear why AT&T
Wireless can't fix their drop along the Taconic at NY-82. Most recent
instance occurred on 07/20/2015.
Dutchess County, Langrangeville/Billings: AT&T Wireless has poor
coverage which often drops along NY-82 just north of JCT Taconic State
Parkway in Langrangeville (Billings). There is also poor to no indoor
coverage in most of the stores and restaurants in the area, such as inside
the ShopRite, and Sonny's restaurant (both have poor to no TMO and ATT
service, while Verizon is OK.). Most recent instance occurred on
01/08/204.
Dutchess County, Moore's Mill: Calls initiated on NY-82 traveling
northbound using the ATT Wireless network will degrade and eventually
drop at a point between CTY-89 and Tompkins Rd. Subsequent to the drop,
the service switches to Dobson Cellular. Most recent instance occurred
07/03/2007.
Dutchess County, Myers Corner: There is no AT&T Wireless coverage just
north the JCT of NY-376 and CTY-93. Most recent instance occurred on
11/06/2009
Dutchess County, Pawling: AT&T Wireless calls drop while driving on
NY-55 approximately half a mile east of the JCT of NY-55 and NY-292 afer
reaching the apex of the hill on NY-55 which then gradually descends into
the Harlem Valley (ie, the route of NY-22 and NY Central Harlem (Rail)
Line). Most recent instance occurred on 03/27/2015.
Dutchess County, Pawling: AT&T Wireless calls drop due to poor/no
coverage for over two miles on NY-55's eastern segment east of NY-22,
which heads to CT and becomes CT-55. Coverage drops out _completely_ on
NY-55 approximately 1 mile east of the JCT NY-22/NY-55, in the general
area of the JCT of NY-55/CTY-22 (that's Dutches County-22, it's not a
typo, CTY-22 is just east of NY-22 there!) and there is no coverage for
over two miles until entering the CT/ex-SNET system where NY-55 becomes
CT-55 at the border. Most recent drop occurred: 08/22/2022.
Dutchess County, Pine Plains/Milan: AT&T Wireless calls drop on the
Taconic State Parkway, just north of JCT NY-119, at Mile Marker 59. Most
recent instance occurred on 10/03/2016.
Dutchess County, Pine Plains: AT&T calls drop along NY-199 heading
east from downtown Pine Plains towards Pulver's Corner/JCT Bean Hill Rd,
and there is no AT&T Wireless coverage heading east from Pulver's Corner
all the way to CTY-63, as coverage resumes approaching the Harlem Valley
corridor/NY-22. Most recent drop occurred: 08/15/2018.
Dutchess County, Poughkeepsie: AT&T Wireless calls drop while
travelling on NY-55/US-44 at the JCT of NY-376 (which is just north of
Vassar College). Most recent instance occurred on 08/14/2014.
Dutchess County, Poughkeepsie: At the JCT of CTY-29 and CTY-33, ATTWS'
coverage is very poor and while calls may not always drop, the caller
cannot hear whoever hes speaking to nor can he be heard. Most recent
instance occurred on 10/25/2009.
Dutchess County, Stanford: AT&T Wireless' coverage is very poor when
driving on the Taconic State Parkway between the exit for Miller Hill Rd.
and the JCT of the Taconic State Parkway and I-84, which is just south of
the intersection of the Taconic and I-84. Most recent instance occurred on
05/11/2009.
Dutchess County, Stanford/Stanfordville: AT&T Wireless drops occur on
the Taconic State Parkway at Mile Marker 63.3, which is just south of
CTY-19/Bull's Head Rd. Heading southbound, calls begin to degrade at Nine
Partners Road, and will drop completely just north of CTY-19. Heading
northwards, calls begin to degrade crossing CTY-19 and will drop
completely by Willow Brook Rd. Most recent instance occurred on
10/04/2016.
Dutchess County, Stanfordville: There is no coverage on NY-9G between
the JCT of CTY-19 and the JCT of CTY-14. Most recent instance occurred on
07/16/2008.
Dutchess County, Stanfordville: No coverage exists on NY-82 just
south of of Stanfordville, near the JCT of NY-82 and CTY-17 (while
Verizon has continuous coverage in that area of NY-82). Most recent
instance occurred on 08/08/2010.
Dutchess County, Unionvalle (Hamlet of Billings): AT&T Wireless call
drops (both voice and data) occur along NY-82, on the stretch running
between JCT NY-55 northwards to JCT US-44/NY-343 in Millbrook. Calls
begin to attennuate near the JCT with NY-82/Tompkins Rd, and will drop
shortly thereafter heading north. AT&T's coverage remains marginal until
reaching JCT CTY-90, where it improves, and is generally drop-free until
JCT US-44 in Millbrook. This section of NY-82 roughly and closely
parallels the Taconic Parkway, yet AT&T Wireless appears to have problems
providing reliable and drop-free coverage here. Most recent instance
occurred on 07/16/2016.
Dutchess County, Unionvale: Drops occur at the JCT of CTY-21 and
CTY-32. Most recent instance occurred on 09/09/2010.
Dutchess County, Wappingers Falls: AT&T Wireless drops occur on US-9
slightly south of the JCT of CTY-35/Osborne Hill Rd., in the vicinity of
the Hudson Valley Volvo dealership. The other cell carriers handle this
area well but AT&T Wireless has problems. Most recent instance occurred
on 04/30/2012.
Dutchess County, Wassaic/Wassaic Metro North Station: AT&T Wireless
calls drop along NY-22, between CTY-81 (Old NY-22) south of The Wassaic
Project (where the old Wassaic train station is), heading north to
Furnace Bank Road, which is just south of the new "Park and Ride" Wassaic
Station. Audio mutes out or drops, and data pings will stop for about 30
seconds (driving at 60 MPH) driving north or south along NY-22 in the
area. Areas east of NY-22 in northern Dutchess generally have spotty
AT&T Wireless coverage, and the poor coverage in Wassaic is an example of
this. Most recent instance occurred on 08/29/2023.
Nassau County, Bayville: AT&T Wireless drops occur at the JCT of
Bayville Rd. and Bayville Ave, which is about halfway (eastwards) from the
Bayville beachfront area and the Mill Neck Creek Bridge. ATT Wireless
coverage is fine along the beach area and the mini-amusement park on the
south side of Bayville Rd, however, traveling east from the beach area,
AT&T calls begin to detriorate and will generally drop approximately .5
miles east of the beach area. This is still the case in 2023
with 4G (only) or 4/5G phones - voice & data (pretty much the same thing
with LTE) connections stop, and in most cases, due to the length and
extent of the drop, voice calls will abandon and drop, while data
sessions may hold. Most recent instance occurred on 10/30/2023.
Nassau County, Carle Place: AT&T Wireless calls drop along Glen Cove
Road, near the JCT with NY-25B. The Northern State Parkway has a short
1.5 mile segment which parallels Glenn Cove Road, and calls on AT&T
Wireless will which are in progress will also generally drop along the
(westbound) Glenn Cove Road exit (there is no direct eastbound Glenn Cove
Road exit on the NSP; traffic instead uses NY-25B to get to Glenn Cove
Rd). So it appears there is some general problem affecting north/south
transitions in the area of NY-25B. Most recent instance occurred on
11/27/2015.
Nassau County, Carle Place-Hicksville: AT&T Wireless calls
slowlydegrade heading eastwards on Old Country Road in Carle
Place, just east of Eisenhower Park, gradually becoming more
unintelligible, passing NY-106/107, and finally dropping at
NY-135/Seaford-Oyster Bay Expressway. The degradation covers around 4
miles, and it's amazing how long the call holds on, getting worse and
worse, and for whatever reason no other tower along Old country Road
seems to be able to service it (and the tests were conducted late at
night so it's not a congestion/busy period issue). Most recent instance
occurred on 11/22/2015.
Nassau County, Mineola: Drops occur on the Northern State Parkway
while crossing under NY-25B and in the vicinity of Exit 31. Most recent
instance occurred on 09/07/2009.
Nassau County, Glen Cove: AT&T Wireless drops occur about half a mile
south of the JCT of NY-107 and Glen St. Most recent instance occurred on
12/17/2007.
Nassau County, Laurel Hollow: AT&T Wireless drops occur just east of
Cove Road on NY-25A and slightly west of Cold Spring Rd. There is
generally poor coverage, resulting in many drops, along NY-25A between the
westward Laurel Hollow Village town line and Cold Spring Harbor village.
AT&T Wireless has had problems covering this area since the inception of
cellular service (eg, analog service), and it appears that even in 2017
they are still unable to cover the main road along the north
shore of Nassau County, as compared to Verizon which is drop-free in the
area. Most recent instance occurred on 06/28/2017.
Nassau County, Oyster Bay: AT&T Wireless calls drop approximately one
mile east of the JCT of NY-25A/Northern Blvd and Cold Spring Road,
proceeding towards Cold Spring Harbor Village. AT&T's drop generally occurs
between the entrance of the Cold Spring Harbor Laboratory and JCT NY-108,
although sometimes it will hold until the firehouse just before the Cold
Spring Harbor town center. Most recent instance occurred on 05/11/2017.
Nassau County, Oyster Bay: AT&T Wireless' service drops occur while
driving on NY-25A approximately one mile west of Cold Spring Rd. However,
at the point of intersection between NY-25A and Cold Spring Rd, the
service seems to function properly. Most recent instance occurred on
05/18/2009.
Nassau County, Port Washington: Coverage is very poor while driving
on Main Street, just south of Louies Seafood House (which is located at
407 Main St). Most recent instance occurred on 09/07/2009.
Nassau County, Roslyn: Calls drop when travelling in either direction
on Roslyn Rd. and crossing under the LIRR tracks for the Oyster Bay
branch. This is in the general vicinity of Roslyn High School as well as
Locust St. Most recent instance occurred on 09/07/2009.
Nassau County, South Oyster Bay: Calls initiated in the area of the
JCT of NY-25A and NY-106 will drop while proceeding southbound on NY-106
towards Hicksville, approximately halfway between NY-25A and NY-25. Calls
slowly degrade and then drop upon arriving at the traffic light just
north of NY-25. Last occurred: 05/11/2017.
Orange County, Cornwall: Drops occur approximately one mile south of
Continental Rd. Last instance occured on 07/17/2011.
Orange County, Greeville: AT&T Wireless calls drop along I-84 at the
Greenville Scenic Overlook rest area/apex of the Shawangunk Ridge (the
highest point on I-84 in NY State), just west of the NY/NJ/PA border in
Port Jervis. The hill used to be the demarcation point between a number of
cellular systems (such as between the Verizon/Orange County/00404, NY
Metro/00022 and Scranton/00096 systems, for example; see the Verizon Wireless Dropped Call
List and the Cellular System ID List (old) for
details), and all carriers had a drop passing over the hill. Many of these
have been remedied (such as Verizon), but AT&T Wireless still experiences
drops in the area, even as late as January 2019. Coverage is good on both
sides of the hill/drop, so it seems that AT&T is for whatever reason not
handing off properly as one traverses the apex of the hill in both
directions (E/W). Most recent instance occurred on 01/02/2019.
Orange County, Woodbury: AT&T Wireless calls drop while driving both
north and south on NY-32 (near where NY-17 heads off from I-87/the New
York State Thruway) about two miles north of the Woodbury Commons Shopping
Center (which is located at the approximate junctions of NY-17, US-6 and
NY-32). Most recent instance 11/11/2007.
Putnam County, Carmel: Drops occur on the Taconic Parkway upon
reaching Mile Marker 27.2 (this drop appears to be part of a series of
drops on the Taconic State Parkway from five miles north of the Hawthorn
interchange all the way up to I-84/Dutchess County, where the AT&T
Wireless Mid-Hudson ex-Dobson Cellular system begins). Most recent
instance occurred on 07/10/2016.
Putnam County, Carmel: AT&T Wireless calls drop at the JCT of the
Taconic State Parkway and NY-301, at the highest point on the Taconic
south of I-84. Most recent instance occurred on 03/07/2015.
Putnam County, Mahopac: Calls drop on the Taconic Parkway at Mile
Marker 28.1 (this drop appears to be part of a series of drops on the
Taconic State Parkway from five miles north of the Hawthorn interchange
all the way up to I-84, where Dobson Cellular begins coverage). Most
recent instance occurred on 09/13/2007.
Putnam County, Mahopac: AT&T Wireless drops occur at Mile Marker 30 on
the Taconic Parkway (this drop appears to be part of a series of drops on
the Taconic State Parkway from five miles north of the Hawthorn
interchange all the way up to I-84, where Dobson Cellular begins
coverage). Most recent instance occurred on 09/13/2007.
Putnam County, Putnam Valley: AT&T Wireless calls drop on the Taconic
State Parkway between Mile Markers 22.1 and 22.3, which is about half a
mile south of the JCT with Bryant Pond Rd. (this drop appears to be part
of a series of drops on the Taconic State Parkway from five miles north of
the Hawthorn interchange all the way up to I-84, where the ex-Dobson
Cellular would begin coverage). Most recent instance occurred on
03/31/2008.
Putnam County, Shenandoah: Drops occur on the Taconic Parkway at the
JCT of Knapp Rd. at Mile Marker 34, which is approximately one mile south
of Miller Hill Rd. This traditionally has been the handoff point to the
former-Dobson cellular system. One would expect that the handoff problem
which occurs here would have been fixed following the acquisition of
Dobson, but that is not the case. Most recent instance occurred on
12/08/2008.
Rensselaer County, Berlin: While driving on NY-22, calls start to
attenuate and will then drop altogether approximately three miles north
of Berlin (all other carriers have no coverage from five miles south of
Berlin up to this point, whereas AT&T Wireless does have coverage which
will drop off three miles north of Berlin). Most recent instance occurred
on 07/06/2008.
Rensselaer County: Between the JCT of NY-22 and NY-2 and continuing
eastward all the way to the state line with Massachusetts, there is no
AT&T Wireless coverage (indeed, there is no service with any
carrier at this point). Most recent instance occurred on 07/06/2008.
Rensselaer County: No AT&T Wireless coverage exists between
Stephentown and Berlin on NY-22. Most recent instance occurred on
07/06/2008.
Rockland County: There is poor ATTWS coverage on the Palisades
Interstate Parkway between Exit 16 and Exit 19, and effectively no useful
coverage of any kind at and near the US-6/Palisades Parkway Rotary and
Interchange at the northern end of the Palisades Parkway and Bear Mountain
Park itself. Additionally, there is little to no ATT Wireless coverage
between the Bear Mountain Bridge Rotary westwards to the Palisades/US-6
West rotary, and AT&T Wireless calls drop generally between the Bear
Mountain Bridge Rotary and the US-6/Palisades Rotary. There is very poor
to no coverage south of the Palisades rest-area/Welcome Center, and ATT
calls drop on the apex of the hill just south of the Welcome Center as
well. Even in Jan 2023, well after the ATTWS 3G shut-down and 4G
migration, there is still no coverage in the area, and in
general, ATT Wireless' coverage in the Bear Mountain area is poor to
non-existent. ATT Wireless customers who are on a contract plan (now
generally to pay for new phones and equipment) may want to ask for their
money back, since ATT is or should be well aware of this drop and large
dead area, hasn't corrected it, and allows the issue to continue. Most
recent instance occurred on 01/02/2023.
Suffolk County, Baiting Hollow: AT&T Wireless LTE voice calls drop
along Sound Ave (old NY-25A) near Roanoke Vinyards. Data service (which
LTE runs on) obviously drops out too, but the drop isn't too prolonged so
that data connections drop as well, only voice/"phone calls". Most recent
instance occurred on 06/23/2023.
Suffolk County, Bridgehamptom: While not a specific drop, AT&T
Wireless calls seem to take an inordinately long time to complete along
NY-27 just west of Bridgehampton (near what was the 24-hour King Kullen).
While there appears to be good coverage in the area, calls can take up to
a minute to complete. Calls initiated from this area, e.g., near
the King Kullen, and which then proceed north from Bridgehampton (to Sag
Harbor, for example), will tend to drop maybe amile north of
Bridgehampton, while calls initiated elsewhere, such as just east of
Southampton where CTY-80/Old NY-27A meets NY-27, which transit through
Bridgehampton and then proceed north to Sag Harbor will not drop.
Most recent instance occurred on 07/05/2017.
Suffolk County, Dix Hills: AT&T Wireless drops occur while driving on
NY-25 at the JCT with Dix Hills Rd. Most recent instance occurred on
06/25/2009.
Suffolk County, Huntington: AT&T Wireless drops occur while driving on
the Long Island Expressway/I-495 at Exit 51 (for NY-231), which is the JCT
of NY-231 and the LIE/I-495, slightly east of the Nassau County/Suffolk
County line. Most recent instance occurred on 05/12/2010.
Suffolk County, Huntington: Drops occur while driving on NY-25A at
the JCT NY-25A and Cozy Lane. Most recent instance occurred on 08/30/2010.
Suffolk County, Mt. Sinai: AT&T Wireless drops calls along Mt.
Sinai-Coram Road, at the JCT with North Country Road (likely an old
alignment of NY-25A, as it is along other stretches of the North Shore as
well). Calls drop in both directions (heading northwest to Mt. Sinai or
southeast to NY-25A). Part of a series of drops and an area of generally
poor coverage north of NY-25A along North Country Rd, from just east of
downtown Port Jefferson, all the way along North Country (or other
primarily E/W roads along the North Shore) to Miller Place (near the
firehouse), where North Country then heads east/southeast to rejoin the
current NY-25A. Note this isn't unique to AT&TWS; all the other carriers
(including, surprisingly, Verizon) have poor coverage and multiple drops
from Mt. Sinai to Miller Place as well. Most recent instance: 11/02/2017.
Suffolk County, Patchogue: ATT drops occur while travelling on NY-27
between Exit 56 and Exit 57. Most recent instance occurred on 05/12/2010.
Suffolk County, Sunken Meadow/Fort Salonga: AT&T Wireless calls
generally drop in the vicinity of the interchange between the Sunken
Meadow Parkway and the Long Island Expressway. While driving south on the
Sunken Meadow Parkway towards the westbound LIE, calls will drop
approximately half a mile west of the Sunken Meadow Parkway and the LIE.
Most recent instance occurred on 11/02/2017.
Westchester County, Bedford: AT&T Wireless calls drop while driving on
I-684 at Mile Marker 12.1 in the vicinity of the Chappaqua Exit and near
the JCT of NY-172. Most recent instance occurred on 09/24/2009.
Westchester County, Bedford: Calls drop on I-684 just south of the
Katonah exit which is near the JCT of NY-35 near Mile Marker 15. Calls
tend to attenuate approximately a quarter of a mile south at around Mile
Marker 14.8 and then drop entirely. Calls will stay out until Mile Marker
15.1. Most recent instance occurred on 03/08/2009.
Westchester County, Cortland: Drops occur on US-9 at the JCT with
NY-9A. Most recent instance occurred on 07/16/2007.
Westchester County, East Fishkill: AT&T Wireless rops occur on the
Taconic State Parkway at the JCT with Peekskill Hollow Rd. With 4G/LTE,
calls tend to mute out and lose all audio for maybe 15 to 20 seconds at
the Hollow, if not drop completely. Data sessions (or even just pings)
will drop out (pinging will stop) at the bottom of the hollow at
Peekskill Hollow road. Most recent instance occurred on 05/16/2023.
Westchester County, Hawthorne: Calls drop while traveling north on
the Sprain Brook Parkway at approximately Mile Marker 11.6 upon reaching
the Sprain Brook's JCT with NY-100, just south of the Hawthorne
interchange. Last occurred on 08/11/2009.
Westchester County, Hawthorne: Drops occur on the Taconic State
Parkway just south of Pleasantville and south of the Hawthorne
interchange at the exit for NY-9A and NY-100, which is Mile Marker 4.7.
Calls will go mute and will then subsequently drop entirely. Most recent
instance occurred on 09/07/2009.
Westchester County, Mamaroneck: AT&T Wireless drops occur on I-95 just
south of Exit 19 (which is Mamaroneck Blvd). Most recent instance occurred
on 07/24/2009.
Westchester County, Millwood: Drops occur on the Taconic State Parkway
just south of the JCT with NY-100 and NY-133 (near where the truck
accident scene for the movie "The Seven Ups" was filmed). Most recent
instance occurred on 11/16/2008.
Westchester County, Mount Pleasant: Calls drop on the Taconic State
Parkway just south of the JCT of NY-117. Most recent instance occurred on
07/21/2009.
Westchester County, North Castle: Mute/drop instances occur on I-684
approximately a mile south of the JCT of NY-120 (which is Exit 2 for
Westchester County airport). Most recent instance occurred on 12/15/2009.
Westchester County, Ossining: AT&T Wireless calls drop approximately
five miles north of the Hawthorn interchange on the Taconic Parkway at
Mile Marker 10.3, which is Pinebridge Road (this drop appears to be part
of a series of drops on the Taconic State Parkway from five miles north of
the Hawthorn interchange all the way up to I-84, where Dobson Cellular
begins coverage) and in the vicinity of NY-133. Most recent instance
occurred on 08/11/2009.
Westchester County, Pelham: Drops occur while driving on I-95 just
west of Exit 15. Most recent instance occurred on 05/19/2009.
Westchester County, Peekskill: AT&T Wireless calls drop on Highland
Ave / US-202 / US-6 / "The Goat Path" between the US-9 rotary and the Bear
Mountain Bridge, or more specifically, about 1/2 mile south of the
overlook/rest area. Most recently observed on: 08/01/2018.
Westchester County, Hutchinson (Merritt) Parkway around Purchase, NY,
near the CT border: AT&T Wireless calls which are initiated near the JCT
of the Hutchinson River Parkway, I-287 and I-684, in the general area of
Purchase, attenuate while approaching the CT border and drop shortly after
passing the Greenwich rest stop on the Merritt Parkway. Last occurred on
03/26/2007. (As of 10/31/2008, this drop appears to be fixed, as does an
entire stretch from just south of Exit 22 for Mamaroneck Rd. in New York
on the Hutchinson River Parkway continuously into the state of Connecticut
and then up to (at least) Mile Marker 22/Exit 49 in the Fairfield/Trumbull
area. Should continued drive tests indicate that these drops have been
permanently resolved, this drop will be moved to the Corrected Items
section of this list.) Westchester County, Larchmont: Drops occur
while travelling on NY-125/Weaver St at the JCT with Rockland Ave. Most
recent instance occurred on 05/19/2009.
Westchester County, Scarsdale: Coverage drops on the Hutchinson River
Parkway between Exit 27 and Exit 28, slightly south of the Mamaroneck Rd.
interchange. Most recent instance occurred on 10/26/2009.
Westchester County, Scarsdale: Near the Metro North/Scarsdale station
on the Harlem Division, the uplink connection will tend to mute,
especially traveling north after leaving the station. The connection is
not dropped, the uplink (and perhaps the downlink as well) appears to go
mute. Most recently observed on 11/14/2006.
Westchester County, Shrub Oak: While driving on the Taconic State
Parkway, AT&T calls drop at Mile Marker 18.5 at the JCT with NY-132 and
US-6 (this drop appears to be part of a series of drops on the Taconic
State Parkway from five miles north of the Hawthorn interchange all the
way up to I-84, where the ATTWS Mid-Hudson (ex-Dobson Cellular) system
begins coverage). Most recent instance occurred on 07/10/2016
Westchester County, White Plains: AT&T Wireless drops occur just south
of the North White Plains train station. The connection is stable at the
Valhalla station which precedes the North White Plains station when
traveling south. Just south of the Valhalla station calls quickly
attenuate and drop. Most recent instance occurred on 12/30/2015
Westchester County, Yonkers: AT&T Wireless calls drop while driving on
the Sprain Brook Parkway just south of the Jackson Ave overpass, near the
north end of the Sprain Lake Reservoir (where the NB and SB lanes diverge
heading south). With 4G/LTE/data connections, there is a period of about
20 seconds of packet loss (@ ~75 MPH), which results in audio drops and
packet loss, although the connection holds (if one is driving fast
enough). Most recent instance occurred on 05/07/2023.
Westchester County, Yonkers: AT&T Wireless calls drop from the
Bronx/Westchester County line up to the Cross County Parkway. The signal
becomes very weak and calls cannot be placed or received. Most recent
instance occurred on 02/04/2009. Please see the Bronx section of this list
(above) for adjoining drops on the Bronx River Parkway in Bronx County.
Westchester County, Yorktown: Calls drop on the Taconic State Parkway
near Mile Marker 12 while crossing over the Croton Reservoir, which is
about four miles north of the JCT with NY-134. Calls drop upon reaching
the south side of the (newer) southbound bridge, or when heading uphill
from the (older) northbound bridge. With 4G/LTE, calls tend to mute out
and lose all audio for maybe 15 to 20 seconds over the center of the
bridges, if not drop completely. Data sessions (or even just pings) will
drop out (pinging will stop) for an extended period of time, more so in
the southbound direction, all the way from the southbound bridge, up the
hill, and towards Millwood and the Millwood overpass for NY-100. Most
recent instance occurred on 03/30/2023.
Westchester County, Yorktown Heights: Drops occur at Mile Marker
16.8, which is about a mile and half south of the JCT with NY-35 and
US-202 (this drop appears to be part of a series of drops on the Taconic
State Parkway from five miles north of the Hawthorn interchange all the
way up to I-84, where Dobson Cellular begins coverage). Most recent
instance occurred on 10/04/2007.
Westchester County, Yorktown: AT&T Wireless call drops occur while
driving on the Taconic Parkway at Baldwin Rd/Exit 14. Sometimes audio
calls drop completely (requiring a re-dial), while at other times the
audio blanks out for 10 to 15 seconds (while driving at 70 or so) and
then resumes. This has been a problem area since 2009, and still even
with 4G/LTE and all, it's never been corrected, and shows you can have a
very fancy network, but if the coverage fundamentals aren't there, the
rest is worthless. Most recent instance occurred on 06/24/2023.
Pennsylvania
Bucks County, Bristol: AT&T Wireless drops occur on I-95 at Mile
Marker 41.9. The calling or called party will hear the call become weak
and attenuated, shortly after which time calls drop completely. Most
recent instance occurred on 05/14/2007.
Chester County, West Nottingham: AT&T Wireless drops calls along US-1
near the JCT with PA-272. Drops occur on US-1 at Mile Marker 1.5, which is
1.5 miles north of the Maryland border, near the exit for
PA-272/Nottingham. Drops are irregular; perhaps 40-50% of the time calls
transition the area without drops (but with some noticeable audio
attenuation); the remainder of the time calls drop outright. These ATT
drops occur at all hours of the day (including late at night, so it
doesn't appear to be a congestion issue), and during all seasons (so it
doesn't appear to be related to the foliage on trees and the water
contained therein blocking/affecting ATT's signal; the same drop occurred
on 03/15/2017, when there were no leaves on the trees in the area, and
then on 06/07/2017, when the trees were fully foliated). Most recent
instance occurred on 06/07/2017.
Dauphin County, Harrisburg: While driving on I-83 between Mile Marker
11 and Mile Marker 9, several drops occur and coverage is generally very
poor. Most recent instance occurred on 08/31/2010.
Delaware County, Chadds Ford: Calls drop while traveling either
northbound or southbound on US-1 at the JCT with Independence Way,
approximately five miles south of the JCT with US-202. Most recent
instanced occurred on 01/06/2008.
Delaware County, Concordville: AT&T Wireless drops occur at the JCT of
US-1 and Creek Rd. Most recent instance occurred on 08/30/2010.
Delaware County, Concordville: A mute issue occurs on US-322
approximately half a mile north of Creek Parkway as both sides will mute
out. However, the connection does not drop. Service seems to work
properly upon reaching Creek Parkway. Most recent instance occurred on
08/26/2010.
Lackawanna County, Scranton: AT&T Wireless calls drop along I-81 at
Mile Marker 173, around the area where I-81 crosses over (but has no
interchange with) Westminster Rd. The drop is relatively sudden, wit
little of the usual "GSM-attenuation" which normally occurs before a call
drops. Most recent instance occurred on 09/14/2016.
Luzerne County, Dorrance: Drops occur on I-81 at Mile Marker 153,
which is just north of where I-81 crosses over and intersects with I-80.
Drops occur while travelling over a hill. Most recent instance occurred
on 08/31/2010.
Montgomery County, Merion: AT&T Wireless drops occur while driving on
US-322 just after passing Merion Dr. Most recent instance occurred on
08/28/2010.
Pike County, Bushkill (Delaware Water Gap National Recreation Area):
AT&T Wireless calls drop along US-209/Federal Road from the junction with
Broadhead Road to the north to the JCT with Bushkill Falls Rd., a few
miles to the south, at Mile Marker 18. (Previously, the drop/no coverage
area was more extensive, from Broadhead Rd. southwards to where US-209
crosses Suzie Creek and US-209's name changes to Milford Road, where
coverage resumed, for a distance of about 5 miles. As of 2018, the
coverage has improved, and there is only a short area of no coverage and
thus one drop near MM18/Bushkill Falls Rd.) AT&T Wireless actually has
the best coverage along US-209 in the Water Gap Rec Area, with
only this one drop; Verizon and Sprint each have two, and T-Mobile
(typically) has little to no coverage at all and is utterly useless
along the Water Gap Park section of US-209. Drop posted 10/20/2015, last
occurred: 10/22/2018.
Pike County, Port Jervis: AT&T Wireless drops calls along I-84 in the
Port Jervis area, generally near the NY/NJ/PA border in the area of Mile
Marker 53 (in PA) of I-84. AT&T calls drop in either east or west of
MM53, which, to the east, could be either in NY State or NJ, but for the
sake of simplicity and since the drops seem to occur predominantly in PA,
this ATT call drop is listed here in the Pennsylvania section. Last
observed: 09/10/2016.
Schuylkill County, Delano: AT&T Wireless drops occur on I-81 at Mile
Marker 135, which is approximately ten miles south of the JCT of I-81 and
I-80. Most recent instance occurred on 08/31/2010.
Westmorland County, Ligonier: Poor to no AT&T Wireless coverage on
PA-31, between JCT PA-381 heading eastward to Laurel Summit (on PA-31). At
Laurel Summit heading east (down the hill) coverage is generally better,
but both voice and data calls will generally drop heading westward from
the summit going to and past the JCT with PA-381. Last observed:
05/05/2015
Rhode Island
Kent County, West Greenwich: AT&T Wireless drops occur
while driving on I-95 between Mile Marker 14 and Mile Marker 16 near the
JCT of I-95 and RI-3 (which is the exit is for West Greenwich and
Coventry). Most recent instance occurred on 08/09/2007.
Vermont
Windham County, Marlboro/Hogback Mountain: AT&T Wireless coverage
drops just east of the scenic overlook along VT-9 at Hogback Mountain,
and doesn't resume again until just west of Brattleboro. Essentially, for
about 15 or so miles along VT-9, AT&T customers (and T-Mobile as well,
since T-Mobile generally roams on AT&T Wireless in the area) have no
coverage on the souternmost east-west road in Vermont, which is heavily
used to/from Wilmington and the ski resorts in the area. Most recently
observed 10/01/2016.
Virginia
Albemarle County, Greenwood: AT&T Wireless calls drop when driving
south on I-95 at approximately Mile Marker 87 or 88, about two miles north
of Exit 86. The drop does not seem to occur when driving in the
northbound. Upon reaching Mile Marker 88 and certainly after passing Mile
Marker 86 for I-295. Most recent instance occurred on 02/25/2009.
Arlington County, Arlington (Pentagon City): There is no/poor AT&T
Wireless coverage on the first or second floors of Pentagon City Mall.
Most recent instance occurred on 11/20/2007.
Arlington County/City: AT&T Wireless calls drop on I-66 near the
JCT with US-29 and the Spout Run Parkway (which heads to the GW Memorial
Parkway), close to where the Giant Supermarket abuts I-66, at approx Mile
Market 72.5. Most recent instance occurred on 09/27/2015.
Fairfax County, Fair Oaks: AT&T Wireless calls drop exiting I-66 west
and transitioning onto the Fairfax County Parkway (VA-286, old VA-7100)
northbound. Drop has been on and off for over 10 years, but still common
as of late 2015. Most recent instance occurred on 02/05/2016.
Fairfax County, McLean: AT&T Wireless calls drop while driving on the
George Washington Memorial Parkway approximately one mile north of the JCT
of VA-123. This is still going on after the 3G transition to
4G/LTE - calls drop heading north after VA-123 near the Turkey Run Park
turnoffs. Most recent instance occurred on 04/16/2023.
Fairfaix County, McLean: AT&T Wireless drops occur just south of
McLean while driving on VA-309/Old Dominion Dr at the JCT with VA-695.
Most recent instance occurred on 08/25/2010.
Fairfaix County, McLean: ATT calls drop just south of McLean on
VA-309/Old Dominion Rd at the JCT with VA-120/Glebe Rd. Most recent
instance occurred on 08/25/2010.
Fairfax County, McLean: Drops occur on VA-309 right at the
Arlington/Fairfax County Line. Most recent instance occurred on 09/22/2010.
Fairfax County, Fairfax: Drops occur while driving either eastbound
or westbound on I-66 at Mile Marker 68 the JCT with US-29. Most recent
instance occurred on 12/03/2007.
Fairfax County, Reston: Drops occur on VA-7 approximately five miles
east of Dulles Airport and approximately a mile west of the JCT of VA-7
and VA-606/Baron Cameron Ave. The drop occur where VA-7 intersects
Bishops Gate Way. Calls become very attenuated and very distorted and
subsequently drop. Most recent instance occurred on 12/08/2009.
Frederick County, Point of Rocks: Drops occur while driving on US-15
right at the Virginia side of the VA/MD state line. Most recent instance
occurred on 09/28/2009.
Loudoun County, Leesburg: Drops occur just west of Leesburg when
driving on VA-7 at the JCT with VA-9. Most recent instance occurred on
06/07/2009.
Loudoun County, Leesburg: Drop occur at the JCT of VA-633 and US-15.
Most recent instance occurred on 09/28/2009.
Loudoun County, Round Hill: AT&T calls drop and coverage is very poor
on VA-7 between the JCT of VA-7 and VA-679 and the JCT of VA-7 and VA-604.
The drops occur in the vicinity of Round Hill, approximately fifteen miles
west of Leesburg and about ten miles east of West Virginia at the crest of
a hill. ATT Wireless coverage is significantly poorer on the western most
segment of VA-7 from Leesburg westward to West Virginia than Verizon or
even Nextel. Most recent instance occurred on 06/07/2009.
Prince William County, Manassas: AT&T Wireless calls drop just north
of the Civil War Battlefield Park on VA-234 (which is approximately two or
three miles north of the JCT of VA-234 and Lee Highway/US-29), where the
speed limit rises from 35mph to 50mph. Most recent instance occurred on
08/26/2008. Prince William County, Manassas: Drops occur at the JCT of
VA-234 and Lee Highway/US-29. Most recent instance occurred on 08/26/2008.
Richmond: AT&T drops occur at Mile Marker 172 on I-64 just west of
Richmond while driving over a very slight crest in a hill. Most recent
instance occurred on 02/28/2010.
Stafford County, Falmouth: AT&T drops occur while driving on US-17 at
the JCT of VA-736, which is slightly northwest of the JCT of US-17 and
I-95. Most recent instance occurred on 08/30/2009.
Washington DC
DC/Maryland Line: AT&T calls drops while driving along Western Ave.
between Beach Dr. and Broad Branch Rd. and then, continuing on towards
Sibley Hospital, the area generally suffers from poor coverage. Most
recent instance occurred on 10/10/2007.
Capitol Hill: AT&T Wireless calls drop while travelling south on 1st St
while passing between the Capitol Building and the Supreme Court. Most
recent instance occurred on 07/08/2010.
Corrected Problems
The following were problem drop areas but have apparently been
corrected and/or no longer suffer from regular/repeated drops:
Connecticut
- Fairfield County, Brookfield: AT&T Wireless calls drop along US-7 at
the JCT of US-202, where the US-7 freeway begins (at the traffic light).
Most recent instance occurred on 11/23/2015; appears to have been
corrected on or before December, 2020.
- Fairfield County, Darien: Calls drop while traveling on I-95 slightly
east of Exit 10. Most recent instance occurred on 09/21/2008; asppears to
have been correct on or before December, 2020.
- Fairfield County, Fairfield: AT&T Wireless drops occur while driving
on I-95 at Exit 21, approximately half a mile south of Mill Plain Rd. Most
recent instance occurred on 08/30/2010; corrected as of 07/16/2019.
- Fairfield County, Greenwich: ATT Wireless drops occur on the Merritt
Parkway/CT-15 at Mile Marker 7. Most recent instance occurred on
10/26/2009, tested and corrected (no longer a drop) as of 11/22/2015
- Fairfield County, New Canaan: AT&T Wireless drops occur on the Merritt
Parkway/CT-15 between the JCT of CT-106 and the JCT of CT-123 and the
Merritt, slightly north (east) of the New Canaan rest areas. Most recent
instance occurred on 10/06/2009, tested and corrected as on 11/22/2015
- Fairfield County, Norwalk: AT&T Wireless calls drop on the Merritt
Parkway between Exit 40 (which is for Norwalk) and Exit 42 (which is for
Westport/Redding). Throughout that stretch, there are downlink audio
dropouts preventing the mobile phone from hearing the called/calling
party. Most recent instance occurred on 02/27/2016; corrected as of July,
2020.
- Fairfield County, Trumbull: AT&T Wireless drops occur while driving on
the Merritt Parkway at the JCT with CT-25 freeway (which was supposed to
connect to I-84 in Newtown but, typical of CT, the small segment to the
Interstate was never completed, requiring motorists to drive on a narrow
and windy road to connect with towns north of the area), and directly
under the rail line bridge which was supposedly never used for rail
service. Most recent instance occurred on 03/07/2015; corrected as of
July 2020.
- Hartford County, Rocky Hill: AT&T Wireless calls disconnect along
I-91 in Rocky Hill, just north of the CT-9 split/JCT, near the old SNET
Wireless building. Most recent instance occurred on 02/28/2016; corrected
as of July, 20202.
- Hartford County, Wethersfield/Rocky Hill: Drops occur at the JCT of
I-91 and CT-99 (which is the Silas Deane Hwy). Most recent instance
occurred on 11/04/2007; corrected as of July, 2020.
- Hartford County, Wethersfield: AT&T Wireless calls drop on I-91
southbound at Exit 26. Last occurred on 01/07/2007; corrected as of July,
2020.
- New Haven County, Hamden: Service drops frequently on the Merritt
Parkway between Mile Markers 49 and 51, in the vicinity of CT-10 and
Whitney Ave. Most recent instance 02/27/2016; corrected as of July, 2020.
- New Haven County, Hamden: AT&T Wireless calls drop on the Merritt
Parkway/CT-15 heading southbound at Exit 62 (the exit immediately north
of the first Hamden drop, above). These two drops may be related in that
the one above appears to be where northbound calls drop, whereas this one
may pertain more to southbound dropped calls. This is no longer a problem
as of July, 2020.
- New Haven County, New Haven/North Haven: AT&T Wireless calls drop in
West Rock Tunnel along CT-15/Merritt Parkway (as does T-Mobile, but the
CDMA carriers, Verizon and Sprint, do not). Most recent instance:
11/22/2015; corrected as of July, 2020.
- New Haven County, Milford: Calls drop on the Merritt Parkway after
exiting the Sikorsky Bridge but before reaching the Milford
Connector/Milford Hwy. Most recent instance occurred on 04/23/2009;
corrected as of July, 2020.
- New Haven County, Orange: ATT Wireless calls drop on the Merritt
Parkway/Wilbur Cross/CT-15 near the vicinity of the state police speed
trap at the abandoned rest/picnic areas, approx 4 miles south/west of the
West Rock tunnel and 2 miles north/east of the JCT with CT-34. Most
recent instance occurred on 03/07/2015; corrected as of July, 2020.
- New Haven County, Stratford: Drops occur on the Merritt Parkway just
south/west of Exit 53, which itself is about a mile south/west of the
Sikorsky Bridge. The drop occurs while crossing under James Farm Rd. Most
recent instance occurred on 06/28/2009; corrected as of July, 2020.
Maryland
- Anne Arundel County, Annapolis: AT&T Wireless calls drop on the inner
loop of the Capital Beltway at the JCT of US-50. Most recent instance
occurred on 07/10/2008; appears to have been corrected as of 02/15/2021.
- Anne Arundel County, Annapolis: Calls drop while driving on US-50 at
Exit 28 (which is for Bay Dale Dr.). Most recent instance occurred on
09/26/2007; appears to have been corrected as on 02/15/2021.
- Baltimore County, Baltimore area: AT&T Wireless calls drop while
driving on I-95 just north of Baltimore near Aberdeen at exit 85 where
I-95 intersects MD-22. Calls mute out and then drop quickly in that area,
although the connection has four bars. Most recent instance occurred on
03/15/2009.
- Baltimore County, Baltimore: Drops occur on I-83 eleven
miles north of the Baltimore Beltway/I-695. Most recent instance occurred
on 07/21/2006; appears to have been corrected as of 09/15/2016.
- Baltimore County, Baltimore: Drops occur on the Baltimore Beltway
(I-695) between Exits 13 and 12, near JCT I-70, which is about 4 miles
north of the southern JCT of I-695 and I-95. (On 10/11/2007, a call placed
from I-70 up the inner loop to I-95 held continuously without the above
drop, however, this was only one try and further tests will be needed
before this drop can be moved to the Corrected Drops area.) Most recent
instance occurred on 01/11/2007; appears to have been corrected as of
09/15/2016.
- Cecil County, Rising Sun: On MD-155, AT&T drops occur between the JCT
of MD-156 and MD-161 (which is near Havre de Grace). Most recent instance
occurred on 06/01/2007. Appears to have been corrected as of 11/17/2009.
- Cecil County, Rising Sun: AT&T Wireless calls drop approximately one
mile south of the Connowingo Dam on US-1 while driving either northbound
or southbound as US-1 reaches a crest. Calls will drop upon reaching the
apex of crest. Last occurred on 11/25/2007. Appears to have been
corrected as of 11/17/2009.
- Frederick County, Urbana: While driving on I-270 and approaching the
JCT with MD-80 on the way to Frederick, calls deteriorate very quickly
and then drop altogether at Mile Marker 25. The drops occur while driving
either east or west. Most recent instance occurred on 08/30/2007,
corrected as of 05/31/2019.
- Harford County, Havre de Grace: AT&T Wireless calls (and data
connections) drop while driving on MD-155 just north of the JCT I-95, and
for calls which were initiated on I-95 which transition to MD-155 north.
Shortly after crossing over I-95 and heading up MD-155's slight hill, ATT
Wireless service begins to atennuate and drop by the first intersection
(North Earlton Road). A similar drop along MD-155 occurs in the southbound
direction at the JCT with Paradise Rd, in the same general area as the
northbound MD-155 drop. In both cases, calls will not transition on AT&T
Wireless between US-1 and I-95. Most recent instance occurred on
05/25/2016, corrected as of 01/04/2017.
- Montgomery County, Gaithersburg: Calls drop while driving west on
I-270 in the vicinity of Exit 15/Exit 15B. Calls slowly degrade and then
drop. Most recent instance occurred on 05/31/2007, corrected as of
05/31/2019.
- Montgomery County, Colesville: While driving on MD-28/Norbeck Rd. at
the JCT of MD-115/Muncaster Mill Rd. heading either east or west, calls
degrade about a mile west of that junction and will drop about two miles
west of that position. Most recent instance occurred on 07/12/2007,
corrected as of 05/31/2019.
- Montgomery County, Rockville: Calls go mute while driving on I-270 at
the JCT of I-270 and MD-189. Most recent instance occurred on 12/02/2010,
corrected as of 05/31/2019.
Massachusetts
- Franklin County, Bernardston: Drops occur on I-91 at the
Vermont/Massachusetts border. Most recent instance occurred on
10/13/2009. Appears to have been corrected as of 05/23/2010.
- Middlesex County, Natick: AT&T calls drop on I-90/Mass Pike near the
Natick exit. Generally, while traveling east, calls attenuate on the
slight incline prior to the downhill grade leading to the Natick exit. By
the time callers pass the exit ramp for Natick, GSM calls will drop. Most
recent instance occurred on 09/23/2006. This problem appears to have been
fixed as of 03/11/2007.
New Jersey
- Mercer County, Princeton: Mute instances occur on US-1 at the JCT
with Harrison St. ATT Wireless users can be plainly heard but cannot hear
the other party. Most recent instance occurred on 07/09/2009; appears
corrected as of 06/06/2017.
New York
- Columbia County, Boston Corners: AT&T Wireless voice calls drop on
NY-22 at the Dutchess/Columbia County Line, and (heading northward),
remains wihout any appreciable coverage for approx 5 miles. NY-22 is the
only major N/S road in the eastern section of these counties (since I-684
was never built that far north) and the lack of coverage in the area is
not only an inconvenience but a potential safety issue for motorists
driving on NY-22 in the area. Last occurred: 07/20/2015. Appears to have
been corrected as of 08/15/2018.
- Dutchess County, Amenia: AT&T Wireless calls drop along NY-343 at the
JCT with CTY-2/Leedsville Road. While driving east (towards Connecticut),
or west (towards Amenia), calls will not hand off along CT-343 despite
generally good coverage in the area. Most recent instance occurred on:
06/28/2019. Appears to have been corrected as of 10/22/2022, but there
are still audio mutes and packet loss while driving E/W along NY-343 in
the area of CTY-2, as of 08/20/2023.
- Dutchess County, East Fishkill: AT&T Wireless calls drop on NY-82
approximately halfway between the JCT with the Taconic State Parkway and
the JCT with Cranberry Rd. Most recent instance occurred on 09/27/2009.
Appears to have been corrected as of 12/28/2016.
- Dutchess County, East Fishkill/Beekman: Calls drop on the Taconic
Parkway in the vicinity of at Mile Marker 41.7, near the exit for Beekman
Rd. Most recent instance occurred on 09/01/2009.
- Dutchess County, East Fishkill: Calls on the former Dobson Cellular
network drop while traveling in either direction on NY-82 between the
JCT's of the Taconic Parkway and CTY-21. Most recent instance occurred on
08/12/2008. Appears to have been corrected as of 12/28/2016.
- Dutchess County, LaGrange/Salt Point: AT&T Wireless calls drop on
US-44 while heading east off the Taconic State Parkway between the JCT of
the Taconic State Parkway and US-44 and the JCT of US-44 and NY-82, just
prior to the NYS Police barracks at US-44/NY-82. Calls attenuate quickly
and subsequently drop just before reaching the New York State Police
barracks. This drop used to occur with Dobson Cellular, and has continued
subseqeunt to their purcahse by AT&T Wireless. Most recent instance
occurred on 03/08/2009.
- Dutchess County, Millerton: ATT calls drop on NY-22 at the JCT of
CTY-5, just south of the town limits of Millerton. Last occurred on
11/01/2014. Appears to have been corrected as of 10/22/2022.
- Dutchess County: Handoff failures occur while traveling either
eastbound or westbound on I-84 between the JCT with the Taconic Parkway
at Mile Marker 52 and the rest area located at Mile Marker 55. Calls
initiated while traveling west on I-84 will hold while driving up the
hill and heading towards the police barracks and the rest area, but will
drop while coming down the hill. The phone will then display Dobson PCS.
However, if the call is initiated on Dobson in Poughkeepsie and driving
west on I-84, it will hold while passing the rest area and going up the
hill, but subsequently drop while going back down the hill. Most recent
instance occurred on 07/03/2007. Appears to have been correct by 08/15/2016.
- Putnam County, Carmel: Calls drop at Mile Marker 25 on the Taconic
Parkway (this drop appears to be part of a series of drops on the Taconic
State Parkway from five miles north of the Hawthorn interchange all the
way up to I-84, where Dobson Cellular begins coverage). Most recent
instance occurred on 09/13/2007; appears to be corrected as of 02/01/2019.
- Putnam County, Carmel/Peekskill Hollow: AT&T Wireless calls drop at
the JCT of the Taconic State Parkway and Peekskill Hollow Rd. at Mile
Marker 26.9 on the Taconic Parkway. Most recent instance occurred on
07/10/2016; appears to be corrected as of 02/01/2019.
- Queens County - Queens: Calls drop when driving on I-495 between Exit
30 and Exit 31, near the Springfield Blvd. exit/entrance ramps. Most
recent instance occurred on 07/16/2014; appears to have been corrected as
of 11/22/2016.
- Putnam County, Peekskill Hollow: ATT drops occur on the Taconic
State Parkway at Mile Marker 23.5 just before reaching the exit for Bryant
Hill Rd. (this drop appears to be part of a series of drops on the Taconic
State Parkway from five miles north of the Hawthorn interchange all the
way up to I-84, where Dobson Cellular begins coverage). Most recent
instance occurred on 11/23/2008, appears to have been corrected as of
January 2016.
Pennsylvania
- Chester County, West Grove: Drops occur while driving on US-1 at Mile
Marker 13, which is approximately half a mile south of the JCT of US-1
and PA-841. Most recent instance occurred on 11/07/2010.
Vermont
- Windham County, Brattleboro: AT&T Wireless calls drop at the JCT of
I-91 and US-5 at Exit 1. Calls initiated in downtown Brattleboro and
continuing along US-5 south to the Exit 1 junction with I-91 will tend to
attennuate near the Price Chopper, and by the time I-91 is reached will
drop approximately 50% of the time. Most recently observed: 08/22/2015
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Last modified/©: 06/04/2024